10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 42,875 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Chevrolet Suburban. The contact stated that the front passenger and rear driver side door handles both cut into the fingers of passengers while attempting to exit the vehicle. The dealer was notified and the front passenger door handle was replaced. The failure mileage was 67,138 and the current mileage 85,000.
- Paducah, KY, USA
The contact owns a 2007 Chevrolet Suburban 1500. The contact stated that while driving 40 mph, the exterior door handle fractured from the vehicle. The vehicle was taken to the dealer several times to replace the handles yet the failure recurred several times. The manufacturer was contacted and they offered to assist with the cost of the replacement handles but would not cover the labor costs. The vehicle was not repaired. The contact stated that the handles were poorly manufacturer and a safety hazard. The failure mileage was 20,000 and current mileage was 66,000. Updated 12/19/11
- Madison , MS, USA
The contact owns a 2007 Chevrolet Suburban. The contact stated that the driver side and passenger side doors on the vehicle locked and the contact had to crawl through the window to get out. The vehicle was taken to an authorized dealer where the doors were repaired. The failure mileage was approximately 20,000 and the current mileages were approximately 26,000. Updated 03/16/11 updated 12/14/11
- Long Beach, CA, USA
The contact owns a 2007 Chevrolet Suburban 1500. A passenger opened the front door and cut her hand on the door handle. An authorized dealer was notified and stated that they would replace all of the door handles under the warranty. The contact also stated that the chrome paint on all of the door handles was chipping. The failure and current mileages were 22,235.
- Bethpage, NY, USA
- Sulphur , LA, USA