10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 72,474 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Fuel lines on fuel pump corroded and rusted due to design of fuel tank, allowing sediment and water to sit, causing raw fuel leak whenever engine is running. Poses extreme fire danger if not caught in time, as raw fuel dripping from vehicle onto ground.
- Cherryville, PA, USA
The contact owns a 2007 Chevrolet Suburban. The contact noticed a fuel odor when the vehicle was parked. The failure occurred without warning. The vehicle was taken to the local dealer: Bertot tires located at 1209 beach lake hwy, beach lake, pa 18405; phone number: (570) 729-0246 where it was diagnosed that the fuel line was leaking and the fuel sending unit needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 101,000.
- Lakeville, PA, USA
Takata recall: It's been over 9 months since I received a recall notice regarding my Suburban. I have made several calls and still no fix for the problem. I have also had problems with the emission sensor caused by gas tank cap. This appears to be a problem for all Suburban. I also experienced a loss in power with this vehicle while on the highway. The stabilitrqck light came on and I was able to safely exit the highway. Could have been a severe accident if inwas not near an exit.
- Corpus Christi, TX, USA
The entire fuel system had corrosion on the metal fuel lines, to the point that they were about to fail, dealer replaced them.
- Avon, CT, USA
Gas gauge showing inaccurate fuel levels. Continuously shows empty, although wll not take more fuel.
- Oxford, MI, USA
The contact owns a 2007 Chevrolet Suburban. The contact stated that after refueling, fuel spewed out from the fuel tank. The contact stated that the fire department had to be contacted. The vehicle was towed to an independent mechanic who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 40,000 and the current mileage was 111,000.
- Prosper , TX, USA
The contact owns a 2007 Chevrolet Suburban. The contact stated that the radio and the entire instrument panel failed. The contact also stated that he would smell gasoline while driving the vehicle. The vehicle was then taken to the dealer for inspection where they stated that a sensor for the throttle body needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken to the dealer for inspection of the radio and they stated that the could not locate any issues with the radio. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 70,000.
- Griffin, GA, USA
2007 Suburban vehicle came to a stop 25ft behind several stopped cars at a red light. Without provocation, the vehicle strongly accelerated/surged forward while the brakes were engaged. Driver continued to attempt to stop the vehicle by repeatedly hitting the brake pedal, but with no success. Passenger in vehicle reported seeing drivers foot on the brake. Vehicle accelerated forward into the back of another vehicle which was then pushed into a third. All three vehicles suffered damage. Airbags failed to deploy in Suburban despite level of impact. Vehicle was taken to Chevrolet dealer for complete diagnostic. Results inconclusive; no data errors recorded in computers and no apparent mechanical attribute could be found relating to vehicle action. Action could not be repeated by technician. Vehicle released to owner. No explanation could be given as to this action. Dealer did not follow up or continue investigation.
- Fresno, CA, USA
- Eureka, CA, USA