Dash has crack near passenger air bag and behind instrument panel

- Waco, TX, USA

Dash cover. First off the dash is cracking like so many others. The pieces are getting sharp as it is thick plastic. I cut my hand on it just dusting it. The parts that are cracked are right above the instrument panel. The cracks have grown the width of the cover. These cracks occur frequently in motion or not in motion. I don't know if it is the heat and bumps but it seems to be a problem. My concern is if the airbags go off those pieces of the dash could fly and break off like nothing and hurt someone even worse in that type of situation. The photo provided is just two of the four located on the dash.

- Sanborn, NY, USA

(1)takata recall (2) dash board cracked at instrument cluster and by passenger airbag. Purchased this vehicle in this condition. Was informed by the dealer that is a common issue for this year/model Chevrolet and would have to address the problem with a GM dealer.

- Tulsa, OK, USA

Dashboard cracked around the passenger side airbag as well as other locations on the dash. The concern is that the airbag inflation will be impeded by the cracking dashboard. Vehicle was in motion on a city street when the crack occurred.

- Livermore, CA, USA

Cracking dashboard around the passenger airbag and the instrument cluster. Possible lose parts can hurt some body during in accident. Cracks developing constantly all over the dashboard.

- Daphne, AL, USA

The dashboard on my vehicle is cracking. This is a potential safety hazard because if the airbags deploy the dash may break completely and shards of plastic may hurt my family.

- Los Banos, CA, USA

Our car has 86,500K miles and is garaged. We have two cracks in the dash board. One is on the passenger side by air bag and the other is on the driver side over instrument panel. My concern is if the passenger air bag deploys in an accident it will be compromised by the crack in the dash board leaving the passenger unprotected from the airbag. The latest crack occurred just this past week. My car was at a stop light and I heard the crack occur on the drivers side. Upon looking at the dashboard I noticed the driver side crack. This can't be normal and if it is there is a serious flaw in the design. Please advise.

- Mooresville, NC, USA

Dash contains four cracks. Two cracks that are over the instrument panel cluster and two cracks on each side of the air bag deployment door on dash.

- Arab, AL, USA

The dashboard is cracked on both the passenger and driver side. The crack on the passenger side is concerning because if the airbag deploys the dashboard us going with it and who ever is on that side will be hit with the pieces.

- Taylor, MI, USA

My 07 Chevy Suburban has multiple cracks on the dashboard. The cracks are near the air bag and close to the driver's side of the vehicle. The dashboard rattles and I am concerned that an air bag deployment will consist of shrapnel from the dashboard as well. Also, further cracking of the dashboard could possibly cause the dashboard to cave in all together while driving. These cracks have been reported by numerous GM customers, so this is obviously a safety concern that is in need of an investigation and recall action from GM. Thanks

- Waldorf, MD, USA

The dashboard is cracked in several places including over the instrument panel and around the passenger side airbag. If the airbags were to deploy, shards of the dashboard would become instant projectiles into the cabin potentially causing serious injury or death. Cracks occurred over a period of time when the vehicle was not in motion.

- Fate, TX, USA

The first issue was the dashboard craking in numerous spots and Chevy did finaly replace the entire dash. The next issue was the paint on the "white exterior" begain chipping off in large 4-7 inch parts all over the SUV. The dealer forced me to pay half or the partial repaint.1000. :( takata recall is the latest. I wonder how America can be great again with this level of quality. So sad.

- Palm Harbor, FL, USA

Takata inflators... still no repair info. Also, as noted in many other complaints, my passenger side airbag/dash cover has a huge crack all the way across. Needs to be fixed. Also - we have electrical issue after electrical issue. When will they address these issues?

- St. Stephens Church, VA, USA

I have several cracks throughout my dash and am concerned that I will have additional dangerous sharp plastic fragments in addition to metal fragments from the open air bag recall. This has been a known problem GM has failed to address. In addition, I also have a problem with engine temps heating up to where the ac goes into fail safe that GM says they cannot fix even at my expense. After about 10-15 minutes running in idle to launch my boat I came back to find my children diaphoretic in their car seats and had to use my skills as a paramedic to cool them down due to the extreme temperature in the vehicle. I cannot even sit in drive for a few minutes picking up the children without this happening. I put a temporary fix on with an aftermarket electric fan after replacing the fan clutch and whole cooling system in the vehicle, plus 3 ac compressors now to buy me a few more minutes. GM does not care about the safety of their customers. I now only use the vehicle in the winter when the children are with me for their safety.

- Mesa, AZ, USA

Dash cracked while still under warranty, I had it replaced once and it cracked again. It has just gotten worse over the years. It now has multiple cracks all over the dash and rattles when you drive down the street. Not only does it pose a safety concern but S one of the most annoying things ever.

- Jupiter,, FL, USA

My dash has cracked above the steering wheel control area all the way up. I have tried to repair with plastic epoxy and a vinyl repair kit and it still looks horrible. Due to the degree of poor performance with this cheap piece and possible fracturing upon airbag inflation it is very dangerous and should be recalled. GM isn't taking responsibility for the manufacturing defect.

- Taylorsville, NC, USA

The dashboard around the airbag has cracked in multiple places. This is alarming as the integrity of the dash/ air bag is now at risk. Should theses airbags deploy I am afraid the plastic will hit myself or worse my wife and family.

- Kernersville, NC, USA

I noticed last year that my driver side dash had a crack between the windshield and the steering wheel and at first was shocked as I thought I was seeing things but infact it was cracked. I contacted my car detailer and asked if he noticed it and he told me he sees this in many Suburban's and escalades that he details and thought I was aware of it and would contact the dealership! I contacted the dealership that said it was not common and asked if I use a sun shade being that it's so hot in South Florida & I told them I always do and I have a 1996 Isuzu trooper and I don't have any cracks in my dash. The dealership said there was nothing they could do. I recently recieved a recall letter stating my vehicle had an airbag recall and when I went online to check the status I saw all these complaints about owners of Chevy Suburban's with dashboards cracking. I was on lunch break today and when I got in my truck I wanted to take a closer look at the airbag compartment and to my disbelief, the passanger side dash also had a crack in it now and in the exact same spot as all the other complaints just above the passanger side airbag compartment and same area on the drivers side. Being that both Suburban's & escalades are manufactured by GM, I now know there's a serious problem and GM needs to take responsibility for this defect for the amount of money these vehicles cost!!! ( $72,000 was what my Southern Comfort custom Suburban cost me.) so GM what are you going to do about these ongoing issues with cracking dasboards/airbags"?" this is just the begining of my fight on this problem that should not have happened. And I see I'm just one of many complaints with this problem.

- Miramar, FL, USA

Cracked dash. The vehicle's dash began to crack in several places including adjacent to the passenger airbag when the vehicle was approximately two years old. At the three year point (mid 2010), just outside of the warranty period, I was able to convince the local dealer to replace the dash at a 50% cost to me. Almost exactly three years later (mid 2013) I developed the exact same cracks. Upon consultation with the dealer I was told there was no GM program to mitigate the cost of a second replacement. My concern is with regard to the impending passenger side airbag recall. How will the airbag be replaced without removing and replacing the severely cracked dash. The brittle plastic associated with this dash, specifically in the vicinity of the passenger airbag is a safety concern.

- Goodyear, AZ, USA

Dash pad cracked. Crack starts by upper left corner of passenger side dash airbag pad and goes toward windshield. Seems to be a common problem as stated to me by dealership where I bought the vehicle. After my vehicle was recently totaled, I went to see another Suburban, a 2008 which had a cracked dash with identically placed crack. Dealer wanted $750 just for the part. Wondering if the crack will affect airbag deployment.

- Kernersville, NC, USA