10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 60,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased my Chevy Suburban and notice a small crack on my dashboard. After only a few months after purchased I notice the same crack on my dashboard extending toward the airbag and down to the instrument panel. I am concern due to it may affect the airbags performance. If someone can please look into this matter. I would appreciate it. Best, carina
- Austin, TX, USA
Cracked dash above the instrument panel and at the top of the passenger airbag compartment. Front impact collision could cause pieces of dash to puncture airbag or injure passengers.
- Troy, MO, USA
Dashboard is cracked at passenger airbag and over steering wheel.
- Clayton, NC, USA
My dash started to crack about 2 months after I bought it. It started with a small crack near the airbag; but has now has expanded causing the airbag cover to lift. The dash is now cracked on both driver and the passenger side. I bought the vehicle 3 years ago and have spoke with the service department on numerous occasions in regards to fixing the problem as it seems to be progressing over the years; but each time I have been told that the manufacturer is only willing to cover a percentage.
- Saint Petersburg, FL, USA
2 noticeable cracks on the dashboard, one on the passenger side near the corner of the airbag and the other in the driver side in front of the steering wheel
- Alisoviejo, CA, USA
The dash is cracked, it is cracked by the air bag and if in a accident can cause srapnal to fly all over
- Riskin, FL, USA
3 door latches have stopped working and will not allow the door to stay shut. This can obviously be very dangerous if they were to give out when driving and it seems to be a very common problem from what I have heard.
- Colbert, WA, USA
Dashboard cracks near airbag pose safety problem. GM will not resolve.
- Laguna Hills, CA, USA
Entire dashboard has severe cracking and loose pieces of the dashboard due to cracking. This situation creates an unsafe condition which could cause bodily harm in the case of an accident specifically in the deployment of the air bag. The small cracked pieces of the dashboard are small enough for a child to swallow creating a choking hazard.
- Baton Rouge, LA, USA
I have a 2007 Suburban that has a cracked dash along the instrument panel and over by the air bag... chevorlet will not fix it because it is not under recall and vechile is out of warranty and says I will have to come out of pocket to have it fixed. I think is a defect in your dashes as I use a sun shield and it still cracked and I dont have the money to fix something I feel is a defect in the way you make you dashes. I am scared that if the air bag deploys on the passenger side that someone may get hurt because of the way it is cracked. I would to have this resolved and not have to come out of pocket and take away from my 5 children to have this issue fixed when I feel it's a defect on ya'lls part.
- Water Valley, MS, USA
I purchased a 2007 Chevrolet Suburban approximately 18 months ago. It had approximately 86000 miles on it. At approximately 89000 miles the dash began cracking. It has continued to crack ever since. The first one was on the left front of the passenger side airbag. Since then I have numerous cracks on the drivers side over the instrument panel. This could be a hazard if the air bag is deployed and the dash breaks further and sends projectiles of the dash material airborne in a crash. This seems to be a problem with all of these model vehicles from 2007 to 2011. I believe it should be addressed and paid for by GM. Some of these cracks have happened while moving and one even happened from the interior getting cold inside.
- Atmore, AL, USA
The odometer instrument cluster went out on my 2007 Suburban and the radio is changing stations on its own. Also the metal trim on my door handles and heating/ac controls is peeling apart and cutting my hands. In addition, the engine burns oil and I have checked it out by three different dealers/mechanics and they cannot find any leaks. I have seen a lot of similar complaints and I believe Chevy should repair these items at no cost to owners.
- Henderson, CO, USA
Stepped onto the running board to enter the vehicle and upon doing so the dash cracked in two places on the drivers side. A few weeks after this I noticed that the dash had cracked at an unknown time on the passenger side directly next to the airbag section of the dash. Have tried to contact GM about this problem and cannot get a response.
- Atmore, AL, USA
I purchased my 2007 Chevrolet Suburban brand new in 2007. I think the mileage is somewhere around 150,000 but not sure because the odometer cluster went out on the vehicle several years ago. Also, my door handles are starting to peel apart which are cutting my hands and my children's hands. One incident it sliced my hand open very similar sever paper cut but worse. The handles were already replaced once on my Suburban back in 2009 by GM and at GM's cost. The main issue about this email is the seatbelts and the dashboard. There are four passenger seatbelts that do not work hardly at all. Sometimes they will snap in/buckle and there are a lot of times that they do not. The crack in my dashboard is right next to the airbag. It really concerns me as far as being a safety issue. I do have five small children that are constantly with me in my car. I just want this dashed fixed at no charge being that it is a defect. I have signed a petition with thousands of other GM owners with the same exact issue....cracked dashboard and most of them in the same exact place.. I'm just asking for this to be replaced and corrected.
- Orange, TX, USA
Wire harness underneath vehicle rubbing on drive shaft causing electrical issues. Battery drain, compressor for air ride burning out, stability control warning light coming on and various other electrical issues.
- Springfield, NJ, USA
The dash panel has multiple cracks in it... 1 by the instrument panel and a large one by the air bag.... chrome covered door handles have separated and are very sharp... I have actually cut my fingers on them.... the dash panel is the main concern... Tahoe, Suburban, Avalanche from 2007 to 2011 all have the same problems... there are tens of thousands of complaints to GM about the problem but GM will not act..the cracked dash produces sharp edges and if the air bag were to be deployed could potentially send sharp shards of plastic into the neck and face of passengers in the front seats..
- Decatur, TX, USA
2007 Chevy Suburban! the chrome handles are coming apart and slice my 6 year old daughters hand.
- Broken Bow, OK, USA
- Houston, TX, USA