10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
70,532 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Apr 082019

Suburban 8-cyl

  • miles
I have a 2008 Chevrolet Suburban and there is a large crack across the passenger side of the dash. I am not sure what caused it. Upon reading emails on this and other websites, it appears that I am not alone with the problem.

- Richmond, VA, USA

problem #10

Dec 072016

Suburban

  • 140,000 miles
Front dashboard has cracked and separated into pieces. The pieces fly around interior of vehicle when driving.

- Lantana, TX, USA

problem #9

Apr 222016

Suburban

  • miles
Ntsb: 2008 Chevrolet Suburban: Consumer stated there were cracks in the dashboard.

- Rising Sun, MD, USA

problem #8

Jan 052015

Suburban

  • 60,000 miles
Chrome plating on interior door handles peeled off from the plastic base material and caused finger injury.

- Allen, TX, USA

problem #7

Jan 012014

Suburban

  • 70,000 miles
Complaint to document a safety issue on a 2008 Chevy Suburban. Sharp edges on interior door handles causing serious injuries to the hands of passengers. The chrome finish is delaminating from the interior door handles causing sharp knife like edges as noted on several 2007 GM models in defect investigation report EA10004. My 2008 Chevrolet Suburban has the same problem as described in the previous investigation. Several people have been injured by the sharp edges on the door handles in my 2008 Suburban when trying to open the door from the inside. The sharp edges have caused deep cuts to the hands of my wife, and her mother, as well as minor cuts to others. There is a very serious potential for infection and transmission of disease because of the amount of bleeding from these injuries. Doors handles inherently carry germs, and because the injuries are caused by these door handles, the risk is considerably higher. Based on the research I have performed on the subject, this is a much more widespread problem than previously identified, and is not isolated to 2007 models alone. I have file a complaint the GM customer service in an attempt to resolve the matter. If GM is unwilling to replace these defective dangerous handles, then I will replace the handles to prevent further injuries at my own expense.

- League City, TX, USA

problem #6

Nov 012010

Suburban

  • 50,000 miles
Dashboard began to crack at around 50000 miles. Contacted the dealer. Quoted $1400. Contacted GM. Was told I would need to pay $400 out of pocket as a deductible. I couldn't afford it at the time so I had to pass. But I feel I shouldn't have to pay for a factory defect that GM continues to ignore. Thousands of people have been affected. This is unsafe. The dashboard is cracked around the passenger side air bag which could cause shards of plastic to affect the front and driver upon the airbag being deployed.

- Visalia, CA, USA

problem #5

Jun 042012

Suburban 8-cyl

  • 100,000 miles
Dash cracked at airbag on dash and also above dash cluster.

- Mansfield, TX, USA

problem #4

Jan 012013

Suburban 8-cyl

  • 50,000 miles
There is a crack on top of the dashboard that has become progressively larger. Recently a second crack appeared right over the passenger side airbag. This may interfere with the deployment of airbags. This seems to be a recurring problem with 2007 and 2008 Chevy with same dashboard (Tahoe, Suburban, et al.) models.

- Ashburn, VA, USA

problem #3

Nov 182013

Suburban 8-cyl

  • 118,250 miles
Last year 2012, the Suburban was blowing smoke out tailpipe, less than 100K miles, so dealership installed new valve cover with proper grommit for PCV under warranty. Sept. 2013 115K miles, engine bucking, dash lights all on, running on 7 cylinders, Chevy dealership states #1 spark plug "came out". and that oil pressure sensor was bad, but still pressure, so not urgent....Nov 19, 2013 - truck now making 'back fire' noises and pressure sensor moving back and forth across 40....afraid will break down again. Also, have peeling chrome on inside door handles like prior complaint, that is cutting hands/fingers!

- Fairfield, PA, USA

problem #2

Aug 012013

Suburban 8-cyl

  • 82,000 miles
Our 2008 Suburban dash has starting cracking upon further review exactly where many others are having the issues. My concern is that one area is around the air bags and as it continues to deteriorate there may be issues with safety device. Based on what I have seen across web is that it is a malfunction of the product.

- Burleson, TX, USA

problem #1

Oct 142011

Suburban

  • 105,600 miles
Cracks on dashboard next to passenger airbag and above the instrument panel on the left side running across the hump. Always kept in covered garage and maintained as per manufacturer suggested cleaning procedures. Crack on passenger side has widened to the point where the air bag cover makes a rattling noise, apparently due to vibration of the whole part.

- Tampa, FL, USA