10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
11,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 072012

Suburban LTZ

  • Automatic transmission
  • 11,000 miles

touch screen unresponsive, back hatch not working

The touch screen on the vehicle is completely unresponsive. This means there is no ability to control navigation, radio, tone, menu....ect. I am also having a problem with my automatic back lift gate....... It will not stay open! If you use the remote or you manually open the lift gate, it will rise about 3/4 the way up and then close. Further, about one hour into a drive I felt about 4ml of water fall onto my foot that was on the gas peddle. A sporadic drip followed for the next three hours.

This is upsetting after spending over $55,000 on a new vehicle. I also have four children under the age of four to manage while taking the car in for repair.

- Rebecca D., Raleigh, NC, US

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