Bought this truck in November 2016, love it because it's big enough to haul around 2 boys baseball gear, until the ac quit blowing cold air. Was at a baseball tournament and was leaving. It was a warm 80 degrees or so that day. Go to turn the ac on and no cold air coming out. I thought; well, maybe it was because I had it on the auto setting, so I switched it over to 60 degrees. Still nothing but warm air. I am 2 hours from home. I'm thinking; well this is a little unusual, seeing is how this is the first time I have used the air since last summer. So down the windows go and back to the ball-field. Again get back in the truck after the game and nothing but hotter air this time. So after a 2 hour drive home with the windows down, I'm just a little irritated.

I tried the air a couple more times since then and nothing but hot air. Needed an oil change, so while there I asked them to check my ac due to it doing nothing but blowing hot air. Of course at the dealership where I go you have to pay $100 just for them to look at it and tell you what's wrong with it. Even though they were already going to have it back in the shop for the oil change. I did voice my concern over it being so expensive just for them to diagnose the problem with a remark back from the woman at the dealership; well we have to charge that or my men would be working for free. Well not really because they are doing the oil change as well. Anyway she ends up calling me to tell me its my condenser and it will cost me $600 to fix - ARE YOU KIDDING ME- this truck has 70,000 miles on it and its nothing but highway miles, been taken care of, has the oil changed on a regular basis and the freakin ac don't work - what a very frustrating situation!!

I just want my air to work and not have to pay out the rear to have it fixed when there has been a known problem with it for awhile now.

Same AC Compressor issue as everyone else. Completely disappointed with Chevrolet's lack of customer service in handling this issue, which is clearly a widespread national issue (A/C Compressor Failure). Where is the recall Chevrolet?

Same as many others:

1. A/C stops working in 97 degree NC heat with the heat index that would be about 110! 2. Mechanic does vacuum test and will refrigerant ($200) freon 3. A/C is blowing hot air again after two hours..... refrigerant completely gone 4. Mechanic runs dye through lines to find the leak, replaces refrigerant again and states the problem is compressor failure...they think but that may not be all 5. The overall fix would be to replace the compressor ($1,200) but they cannot get a compressors as the part is on National Backorder because of the widespread problem. 6. Leave the shop without repair and A/C is blowing hot air 7. Called Chevrolet "customer support" and was told the vehicle was out of warranty.

They did acknowledge the widespread compressor problem , however, there is no recall at this time and no financial compensation either...."unfortunately" (I was told). "No, we cannot assist with the labor charge either." By this time I am wondering if I am on a "What would you do" show!

We paid almost $80,000 for what we have on this "luxury vehicle". Was 3 years only in February. This IS an issue that warrants a massive recall! Chevrolet/GM need to accept responsibility! This will end up being a class action law suit. Please see this link that I found indicating one beginning the process as it relates to these issues: https://www.consumerclasslawyersblog.com/2017/08/01/bunch-hot-air-ac-gmc-chevy-trucks-simply-not-work/

Last one we will ever buy. Over the last 16 years we have had 4 Suburbans. Chevrolet your customer service and willingness to stand behind your product is a horrible!

Paid high dollar for this suburban and have maintained well. Have only low mileage in 60's. AC Clutch and AC module/blower should not have gone out on this vehicle by no means. Dealer told me they did not know why the fuse did not keep the blower from going out as well?? I truly believe it is faulty. I do not have the almost 2K to spend at the dealership to have it fixed when there are so many complaints about the same issue!! Someone needs to please help us and find out what is going on here! My girl and I drove several miles in the hot Texas heat before we reached our home and we were both very sick by the time we got home. Having no AC in Texas is no joke.

We purchased a 2015 Suburban from Edwards Chevrolet Birmingham, Al. May 2015. It had 31,000 on it. We did not purchase extended warranty. long story short our truck has been without air since April of 2017 We thought it was a leak in hose had it tested and its the condenser. The part has not been available and we have been truly affected by this. I have a large family and the truck has been sitting because it is to hot to drive in this Alabama weather. Gm has closed my case on two occasions. The repair is over $1000 Gm is refusing to do anything because they have not deemed the part defective and have not done a recall. The aftermarket part is more expensive labor is high. I was told in order to do a recall it has to be a safety hazard well in this summer heat with no ability to cool down i have leather seats and my truck is black. also with freon leaking im pretty sure we have breathed all that in.This is totally a headache and i really feel like GM/Chevrolet should be responsible. WE need more people to complain.

Two weeks after having the compressor clutch replaced at the cost of $1100, my air conditioner stopped working again. I once again left it at the dealer. They just called to tell me that this time it's the condenser that is shot. Another $1200 on a two year old truck. I've emailed into GM, but have gotten no response. I see all the issues people are talking about with the AC on GM vehicles all over the internet. I'm totally disappointed that I'm having to pay out a total of $2300 in a two week time period on something I paid $60k for.