10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 29,632 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Chevrolet Suburban. The contact stated while attempting to secure the driver-??s side seat belt, the seat belt pre-tensioner failed and fractured at the base and failed to securely latch. The local dealer was notified of the failure. The cause of the failure was not yet determined. The manufacturer was not contacted. The approximate failure mileage was 80,000.
- Kenosha, WI, USA
We are an insurance carrier. Our insured driver rear ended another vehicle. There were no passengers in his vehicle. 20 minutes or so after the accident the passenger side seatbelt area caught fire. No one was in the vehicle, the police officer was able to put out the fire. The side of the seat, door and floor near the seatbelt is burned.
- Worcester, MA, USA
Both rear passenger seat belts have stopped recoiling and are useless at this point. Chevy has told me that this 2015 vehicle is out of warranty. This is totally unacceptable and dangerous. I believe that this is a manufacturing defect.
- Lindenhurst, NY, USA
The contact owns a 2015 Chevrolet Suburban. While driving approximately 5 mph out of the dealer, the vehicle jolted and the stabilizer indicator illuminated. The steering lost power and caused the vehicle to steer left and right. The contact lost control of the vehicle and crashed into a large pole. The technician from the anderson Buick GMC dealer (1001 bowens mill rd, sw, douglas, ga 31533) ran to the scene and drove the vehicle to the shop. The air bags did not deploy. A police report was filed. The vehicle was damaged, but was not totaled. There were no injuries. The manufacturer was made aware of the failure and offered to repair the vehicle without a warranty. The vehicle was not repaired. Additionally, the contact received notification of NHTSA campaign number: 16V651000 (air bags, seat belts). The failure mileage was approximately 56,000. Parts distribution disconnect.
- Boston, GA, USA
Back passenger side seat belt(bench extreme back) would not retract. A child was trapped(12 yr old) in the back seat of this new 2015 Suburban SUV. The seat belt was somehow wrapped along the stomach and hooked on the seat, while taking out the belt, it was stuck around the stomach tightly and would not retract back. It was so tight around the stomach and child could not breath properly. I think this is design malfunction where the seat belts would not retract. There was another seat belt in the same car which was completely out of the seat belt winding system, this would not retract at all. This car was taken from a national rent a car center.
- Garland, TX, USA
- Farmer City, IL, USA