My suburban came with cross contact lx20 tires eco plus rated 70k.
After about 35k I noticed my tires were really worn down and was in need of new tires. I spoke to the dealership Paul Masse service dept. which I had purchased the vehicle in July 2015, and they said because my last oil change was not done there they had no record of a tire rotation, which led to the premature wearing. Completely bull!!! I called continental in NC they wiped their hands clean and said they do not warranty tires that are sold through new vehicle purchases. These tires are absolutely garbage. I have partners which had purchased similar vehicle to mine that have tires in excellent condition with same or more mileage than my vehicle. I have MICH DEFENDERS they I had just put on today to replace the crap tires that came with the vehicle.
click to see larger images
My suburban came with cross contact lx20 tires eco plus rated 70k.
After about 35k I noticed my tires were really worn down and was in need of new tires. I spoke to the dealership Paul Masse service dept. which I had purchased the vehicle in July 2015, and they said because my last oil change was not done there they had no record of a tire rotation, which led to the premature wearing. Completely bull!!! I called continental in NC they wiped their hands clean and said they do not warranty tires that are sold through new vehicle purchases. These tires are absolutely garbage. I have partners which had purchased similar vehicle to mine that have tires in excellent condition with same or more mileage than my vehicle. I have MICH DEFENDERS they I had just put on today to replace the crap tires that came with the vehicle.
- Jaime A., Fall River, US