8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
39,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Nov 092022

Suburban

  • Automatic transmission
  • 39,000 miles

I made an appointment on line. I went to the dealership. The person in the bay said the advisor no longer works there and that If I drop my car, it will be 3 weeks for anyone to look at it. When I said will you provide alternative transport, he said no. So basically I need to drop my car for 3 weeks for them to even look at it. I did not drop the vehicle as I was not prepared.

I am going again to the dealership again, this time all prepared. Hopefully they address this issue. I have read online that this is a known issue and will be covered under warranty. Lets see.

- Fayez M., Round Rock, TX, US