5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I drive a 2018 Chevy Suburban. This car had no lights on and has less than 18K miles on it. It is just over two years old and there are no recalls on the vehicle. I was driving with my [xxx] child and we had driven about a mile. We were on the feeder road about to get on the freeway. The car started spontaneously accelerating on its own. Jerking faster and faster without me touching the gas. It was like we were on a runaway train. I panicked and slammed my foot on the breaks. There were no breaks - no tension or pressure in the brake pedal. The pedal just continuously slammed into the bottom of the car. I couldn't stop us. I thought quickly and slammed my foot on the parking brake as our car continued to accelerate quickly with no brake function. We jolted to a stop as cars zoomed around us honking and yelling. When I took the car off of the parking break, the same problem continued. No breaks and sporadic acceleration. Immediately after this incident a light came on that said 'service stabilitrak'. the car was towed to the dealership. I'm sharing this for all car owners to remember the power of your parking break in an emergency. It's one thing to be annoyed when your car won't go, but it is pure panic and fear when your car won't stop and keeps going faster - especially with your precious child in the back seat. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fort Worth, TX, USA
The stability track lights keeps coming on and off. Dealer can't seem to find out what the problem is. It does not leave a code in order to find out what the problem is. When the light comes on it affects the cruise control and steering assist. This occurs while driving the vehicle. It doesn't matter if you are on a city street or highway.
- New Iberia, LA, USA
- Clarksville, TN, USA