10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,500 miles

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problem #2

Feb 032020

Suburban

  • 9,800 miles
The 2019 Chevrolet Suburban is equipped with a wiper for the rear window. On an intermittent basis after the vehicle has gone through a car wash or after starting following a drenching rain, the rear wiper will not work even though it is switch on with the switch on the turn signal stalk. If the vehicle is restarted, the wiper will then work as if nothing had happened. Likewise, if the wiper does not work and you wait a few minutes, it will work as it normally should.

- Woodbridge, VA, USA

problem #1

Jul 272019

Suburban

  • 1,200 miles
Driving our newly purchased 4 week old Suburban down I95. Following a bathroom break at a rest stop, we loaded up in the car, started it via the push ignition and drove down the on ramp onto the highway. Within seconds, smoke began billowing from the hood. A fire under the hood ensued. We were traveling at approximately 30-40mph, when the smoke became suddenly heavy. We pulled over and parked the car on the shoulder and attempted to turn it off. For 30-40 seconds, the car would not turn off, rather, it shook and sputtered. We evacuated the car and called the state police who arrived shortly thereafter. The Suburban was towed to rick hendrick Chevrolet in richmond, Virginia. About a week later, we were told that the push ignition in the car caused an electrical fire. Chevrolet still has the car and is working to repair, but we have concerns about taking possession of a 4 week old car that caught fire. Would appreciate Chevrolet's assistance, but the dealership that we purchased the vehicle, koons Chevrolet of mclean, has been nonresponsive and very unhelpful.

- Mclean, VA, USA