10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,886 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving the Suburban I am hearing and feeling the transmission slipping and jerking during shifting. Is there a recall on the year / make and model transmission.
- Capitol Heights , MD, USA
The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
- Louisa, KY, USA
Weld on the radiator failed at 50,000. Dealership said they don't know why but this is common in Chevy Suburbans, GM Yukons, and pickups. From research online I saw that there were repair bulletins for earlier year models. Is the problem continuing? Luckily we were close to home when this failed.
- Hudsonville, MI, USA
Vehicle will not go streight, constantly drifts left and right, takes control away from driver nearly running into parked cars and people cause mental and physical fatigue after a few minutes. Vehicle accelerator peddle erratice, sensetive then stiff then no response runs into other vehicles, electronic gadgets a distraction, poor visibility windshield cluttered up with electronics. Had to stop suing vehicel after 1000 miles.
- South Berwick, ME, USA
Steering dangeriously stiff, vehicle takes control away from the driver vehicle will not trac streight, vehicle stalls, lurches runs into other vehicles accelerator peddle to sensetive engine unresponsive dangerious
- South Berwick, ME, USA
Driving our newly purchased 4 week old Suburban down I95. Following a bathroom break at a rest stop, we loaded up in the car, started it via the push ignition and drove down the on ramp onto the highway. Within seconds, smoke began billowing from the hood. A fire under the hood ensued. We were traveling at approximately 30-40mph, when the smoke became suddenly heavy. We pulled over and parked the car on the shoulder and attempted to turn it off. For 30-40 seconds, the car would not turn off, rather, it shook and sputtered. We evacuated the car and called the state police who arrived shortly thereafter. The Suburban was towed to rick hendrick Chevrolet in richmond, Virginia. About a week later, we were told that the push ignition in the car caused an electrical fire. Chevrolet still has the car and is working to repair, but we have concerns about taking possession of a 4 week old car that caught fire. Would appreciate Chevrolet's assistance, but the dealership that we purchased the vehicle, koons Chevrolet of mclean, has been nonresponsive and very unhelpful.
- Mclean, VA, USA
- Flint, MI, USA