10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60 miles

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problem #6

Jul 042024

Suburban

  • miles
Seat, mirror, steering column pre-set driver adjustments do not come into proper driving configuration on a regular basis when starting vehicle. This is a dangerous situation when a malfunction does occur. Seat has tendency to squeeze driver torso into steering column and knees into dash. LH mirror inadvertently and unexpectedly tilts down toward the ground and ofter unnoticed. This makes for a dangerous condition where the driver assumes that there is no oncoming rear traffic and it's safe to pull away from a curb from a stopped position. This condition has occurred for over a year and while the vehicle was covered under factory warranty. Numerous trips to Bonner Chevrolet in Kingston service department for remedy have yielded nothing. Bonner Chevrolet walked away from this serious issue and told us there's nothing more they can do and said, sorry. In contact with Chevrolet through Chat messaging, the recommend other surrounding dealers. None are interested at this point. the chat messaging is as useless as Bonner Chevrolet. Meanwhile I'm driving and paying for a useless and dangerous vehicle which no one knows how to repair. This has been an ongoing event since June, 2023.

- Dallas, PA, USA

problem #5

Jun 292022

Suburban

  • miles
The vehicle is fixed

- San Diego, CA, USA

problem #4

Dec 122022

Suburban

  • miles
"SERVICE SAFETY RESTRAINT SYSTEM" message will often and randomly display, stay illuminated for random lengths of time, and then clear. Dealer Service centers are not taking the random/intermittent fault of the Safety Restraint System seriously. Passengers are at risk (unknow severity, assume the worst) due to a Faulty Safety Restraint System.

- California, MD, USA

problem #3

Oct 262022

Suburban

  • miles
- unknown what system or component failed? - while awaiting to make a left turn from left turn lane with two vehicles in front and unknown number of vehicles behind me, vehicle suddenly shut off - problem has not been reproduced or confirmed by dealer, nor has shut off re-occurred since first incident October 26, 2022 - vehicle or component has not been inspected by others - there were no warning lamps, messages, or other symptoms prior to the failure on October 26, 2022, the vehicle just seemed to quietly idle down and stop

- Lakeside , CA, USA

problem #2

Jun 212021

Suburban

  • miles
Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle, oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!

- Somerville, MA, USA

problem #1

Mar 192021

Suburban

  • 361 miles
We were stopped at a red light on Florida state road 54 turn lane to go on us 75 when the other car rear ended us and drove us into the car in front of us. No air bags deployed. Florida highway patrol crash number 88482185. We only had the vehicle for 10 days.

- Gasport, NY, USA