10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,900 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Oct 312024

Suburban

  • miles
I was sold a vehicle from a dealership in Green Bay Wisconsin under the impression all safety regulations were met. The day I drove it off the lot, I had issues with the back drivers' door, making wind noise. I had messaged the salesman, he stated it may have been the door seal. Days went by, it wasn't sitting well with me, I made an appointment with a local body shop in. regard's to the door and suspicion of something not right. I brought it to the body shop, they informed me, that the back air bags were deployed and stuffed back into the roof, body work on the left side was done incorrectly and is very unsafe to drive, seat belts where my children sit were finger tightened, frame is held on by a bolt etc. The body shop states that if this vehicle were to be in an accident, it would not sustain impact the way vehicles are designed to do so. The owner of the dealership I had bought from refuses to come to an agreement about this situation. I have all the paperwork and documents from the body shop along with another local dealership near me who I also brought it to look it over as well so the owner could understand that this vehicle should have never been able to be sold on his lot. They also agree that this is super unsafe and should not be driven until it is fixed properly and all safety standards should be met. They believe that it should have been totaled out, it is very obvious that the left side was hit and smashed in. I also asked the owner if he would feel safe for his children to drive in this vehicle and he said, -??no-?? I have many documents/pictures/reports to share once needed.

- Champion , MI, USA

problem #4

Feb 012023

Suburban

  • miles
Service safety restraint constantly reappears. Taken into dealership 3 times and still has not been fixed. This could cause serious injury or harm and I have 4 children 10 and younger. This has been an on going problem.

- Seminole, FL, USA

problem #3

Jun 162024

Suburban

  • miles
A warning message appeared on my 2021 Chevy Suburban dashboard that says "Service Safety Restraint System". This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB PIT5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the Chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.

- Eagleville, PA, USA

problem #2

Dec 122022

Suburban

  • miles
"SERVICE SAFETY RESTRAINT SYSTEM" message will often and randomly display, stay illuminated for random lengths of time, and then clear. Dealer Service centers are not taking the random/intermittent fault of the Safety Restraint System seriously. Passengers are at risk (unknow severity, assume the worst) due to a Faulty Safety Restraint System.

- California, MD, USA

problem #1

May 032021

Suburban

  • 9,500 miles
I was involved in a 40 mph frontal impact collision with another vehicle. The initial impact occurred on the driver side front corner of the vehicle. During the initial collision me head swung sideway striking the B post window area and knocked me unconscious for a short time. I then T-boned a truck and finally came to rest against another vehicle. At no time did my airbags (front or side) deploy. Nor has my vehicle even registered that I was involved in a collision. I required medical attention and was Transport to the hospital. After examination and scanning/xrays, etc. I had received a concussion. I have the police report as well as more pictures if required. The impact was strong enough to bend the frame on my vehicle.

- Smyrna, TN, USA