I recently took my 2023 Chevrolet Suburban in to make sure everything was working properly with the power train... it has been having bucking and stuttering between 15-45mph, which was super concerning to me, as I am transporting 3 children [XXX]. I took in yesterday, and was called back today to confirm that the issue is happening... the problem is that instead of Chevrolet recalling these vehicles to have this computer issue taken care of... they did an update and are charging their clients to have this update done. This is a serious safety hazard, especially for families like mine that cannot afford to have this update done. I will likely have to drive around without having it done, all because of GM's greediness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Artemas, PA, USA

Driving the vehicle on an interstate highway with the flow of traffic at 70 mph, without warning the engine shut off. This caused loss of speed and loss of power steering, almost causing me to be hit in the rear end twice at highway speeds. There were no warning lights or any instrument indication prior to the failure. After barely being able to get the vehicle into the brakedown lane, the vehicle would not restart. The electronics all worked, there were no warnings or indicator lights but the engine would not start despite multiple attempts by myself and the tow truck driver. The vehicle is currently at the dealership being diagnosed.

- Huntington, MA, USA