I tried to open the window hatch and the whole thing fell off its hinge. In looking into this to try to get this fixed, I have noticed that this seems to be a very common problem and seems to be a manufacturing defect. There needs to be a recall on this. If I was driving down a highway and this was to fall off, this could be devastating and can cause deaths to anyone behind me.

- Lake Worth, FL, USA

On 6/8/2001, I purchased a 2001 Chevrolet Tahoe from sewell Cadillac-Chevrolet. In 2003 hinges on the rear door cargo window had to be replaced/repaired because the window would not close properly because the hinges were coming loose from the vehicle. The cargo window on the rear door was rarely used. The last time it was opened was August, 2009. While the car was being driven on the highway in may, 2010, the cargo window flew off the car. It is my understanding that failure of the attachment of the hinges to the window is due to the rubber bonding material that is used and is not an uncommon event. The occurrence of a window flying off a vehicle while it is being driven is, in my opinion a significant safety hazard that could result in accidents and severe injury. I paid to have the window replaced. General Motors was informed(file # [xxx] ), were not concerned about this problem, and to the best of my knowledge has done nothing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Metairie, LA, USA

I am the owner of a 2001 Chevrolet Tahoe Z71. I purchased the vehicle new and I am the sole owner. Yesterday (7-13-2010), I had just returned to my vehicle after a visit to the grocery store. I opened the rear hatch (upper glass portion) and placed my groceries inside the vehicle. When I tried to close the glass hatch it would not close. After further visual of the connecting latch, I noticed that the plastic right latch had broken off the glass portion of the hatch. Thus I was not able to close the glass hatch. After continued attempts, I pushed the glass hatch back into place, but the window is severely out of alignment. I have since researched this problem on the internet and I have noticed that many other Tahoe and Suburban owners have had this same problem. I took my Tahoe by a local Chevrolet body shop and I was told that this is a common problem with Tahoe and Suburban. The shop foreman said that this is a product defect that Chevrolet never corrected or admitted fault to. I am now concerned, as this is a complete unit and that the replacement costs appears to be rather expensive. If this is a product defect, I would like to know if Chevrolet is willing to compensate me for the repairs or at least pick up a portion of the bill. Thanking you in advance for your review of my complaint.

- Zephyrhills, FL, USA