3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,785 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased brand new 2001 Chevy Tahoe and within first 3 months noticed oil level was lower than expected. Began 'oil consumption' test with tracy dealership that extended into 2004 until they finally agreed 2 tear down the engine...all 3 years was ongoing oil loss within the engine! they only went 2 the cylinder heads despite several requests by expert mechanic's advice 2 go further into the piston level. Tracy Chevrolet reported their findings as 'parts missing from cylinder heads from original engine assembly'. GM's CEO promised 2 replace my engine if the oil consumption wasn't fixed. Within 1 month of that repair, oil loss continued. Another 'oil consumption' test scenario was established and another 3 years passed with me reporting 2 them every 500 miles for oil level checks. Again, 3 years passed before they finally decided 2 tear the engine down again. (3/7/07). The cylinder heads were fine so GM recommended that they go down 2 the piston level (sound familiar??) where they found another missing part from original factory assembly! (oil control rings) they tried 2 have me accept they were doing me a favor as I was now out of warranty. I had 2 remind them that I reported this 2 them well within my 1st year, they were responsible for delaying appropriate repairs, and now, this engine was probably missing other parts. I was holding them 2 their original promise of replacing my engine. The CEO's office has it well documented yet they are going back on their promise and want me 2 just keep an unsafe, unreliable engine. They can't guarantee that other vital parts aren't missing and I doubt any of them would feel safe with this engine. Can you tell me what damage has occurred 2 other engine parts due 2 this extensive prolonged oil loss? they refuse 2 provide any further assistance, information, or my replacement engine. They are offering me instead 3 free oil changes for 6 years of worry, inconvenience, and enduring their complacency with this safety issue.
- Tracy, CA, USA
Vehicle stalling in traffic and in reverese
- Lake Orion, MI, USA
Vehicle failed to start and the security light came on the dashboard.
- Arden, NC, USA
- Goodyear, AZ, USA