The contact owns a 2003 Chevrolet Tahoe. The contact stated after the tire blew they moved the vehicle to the side of the road and attempted to detached the spare tire, however it did not detach. The contact stated that the instructions stated that if the spare tire did not detach the latch mechanism was in safety mode. The contact called a tow driver and they attempted to remove the spare per GMC owners manual instructions however, they could not remove the tire. The tow driver called another tow truck driver, they cut the latch mechanism off the vehicle, and the tire was lowered. The contact stated that they were on the side of the road approximately three hours attempting to change the spare tire. The vehicle was taken to tire shop where it was diagnosed that due to the salt on the road the latch corroded. Ryan Chevrolet located 911 hwy 55 buffalo, mn was contacted and the technician also informed the contact due to the state they were located in it was an inherent failure with the vehicle. The manufacturer was notified however no further assistance was offered. The contact stated it was not stated in the owners manual that the latch needed to be cut and the situational failure should be reflected in the manual. The failure mileage was approximately 285,000. Consumer stated wheel blocks, only made the vehicle less stable after it was lifted up by the spare tire, balancing act. Design problem updated 10/1/18

- Delano, MN, USA

The contact owns a 2003 Chevrolet Tahoe. The contact was driving approximately 30 mph when the front passenger's side door independently opened whenever the power window device was activated. The vehicle was taken to an authorized dealer for diagnosis. The technician failed to mention which part would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 73,430.

- Clovis, CA, USA

Rear glass hinge in 2003 Tahoe ripping from hinge. Window must now be forced sideways to engage locking mechanism to close rear glass hatch. Lifting entire hatch effects the glass hinge as well. Rt corner of window now protrudes above roof line and I am concerned this will "catch" during highway speeds and blow off as has been reported previously. Local Chevy dealership repair facility informed me this is common and they have repaired 2 that week for the same issue. They informed me that their repair statistics do not go up towards Chevy corporate for trend and failure analysis. They referred me to the Chevy customer service number. Chevrolet customer service was called and they conducted a 2 hour investigation to determine hinge defects are normal wear and tear. Current costs to repair are approx $1000.

- St Marys, GA, USA

Plastic/rubber attaching hinge on rear liftgate window cracked, separating glass window from body. Reported to Chevrolet on 6/3/2010. They had me take to williams Chevrolet to inspect on 6/4 and said they would call back that afternoon with a conclusion. Service manager first said adhesive failed, then part was missing that attaches hinge. No significant amounts of material are missing, two sides fit back together with a crack in the middle. Hinge does not appear to have any physical attachment to glass other than molded rubber that bonds to glass, sandwiching hinge in-between. Dealer inspected other hinge and found it to be cracking also. Chevrolet didn't call me back, I had to call almost daily and leave messages until finally someone called on 6/30 and said that this was not be a defect and General Motors would not assist in resolving the complaint. The vehicle has less than 55,000 miles on it. I find a failure like this to too soon in a vehicles life and appear to be either a flaw in the fastener design or assembly.

- Elkton, MD, USA