10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 51,982 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased brand new Chevrolet Tahoe in 2010, the vehicle has less than 75,000 miles and has developed a crack in the dashboard. This vehicle has been taken care of since purchase, so very upset that the dashboard has cracked. It started cracking a year after having warranty work done ( dash had to be removed to replace onstar system).
- Richmond, TX, USA
Takata recall, the dashboard is cracking and shattering into small pieces and when you use the defrost the little pieces of debris start flying everywhere including the drivers face. And it's very annoying and distracting. Thanks for any help.
- Jeffersonville, IN, USA
Large cracks on driver and passengers sides of the front dash. Vehicle always garage kept and taken care of. Why is this not a recall? I have read numerous complaints regarding the same problem.
- Santa Fe, TX, USA
I have two big cracks in my dashboard. These cracks are not from lack of maintenance or from sun-damage. This is from faulty product installed by GMC/Chevrolet. I know of at least 3 other vehicles at my company that have the same issue and in the same spot. You can also pull story after story up online about this same issue and GM refuses to put a recall out for their faulty product. With the location of the cracks which are next to the airbags it is my fear that if there is an accident and the airbag deploys that it will cause shrapenal to fly abouth the vehicle. This is not only a flaw of GM but could cause serious damage to a passenger of the vehicle.
- Arlington, TN, USA
Dashboard above speedometer hump cracked. 6 months later a crack on passenger and driver side by airbags cracked. The cracks are continually getting longer. A total of 3 cracks.
- Brownsville, TN, USA
The dashboard is cracking. It started with cracking around the passenger side airbag. It is now cracking forward of the instrument panel.this is also occurring on my 2008 chev Silverado, but much worse. This is a safety issue if involved in a crash and the airbag deploys. I contacted GM/Chevrolet and they will replace the dash for $305. The question is, why are the dashes cracking at all !
- Boca Raton, FL, USA
The dashboard is cracking. It started with cracking around the passenger side airbag. It is now cracking forward of the instrument panel.this is also occurring on my 2008 chev Silverado, but much worse. This is a safety issue if involved in a crash and the airbag deploys. I contacted GM/Chevrolet and they will replace the dash for $305. The question is, why are the dashes cracking at all !
- Boca Raton, FL, USA
Dash has cracked in two places. One connecting to the air bag and one over the steering wheel. I noticed it about 6-8 months ago (October 2015) and attempted to glue it...it is just getting worse and the crack over the steering will is growing.
- North Richland Hills, TX, USA
Three large (and growing) cracks in my dashboard. One around the housing of the airbag. The other two are above the steering wheel. Very concerned that if air bag deploys, dash material from broken piece may become a projectile or puncture the airbag not allowing it to work. I see GM says it is a know design defect but there is no recall. Chevrolet dealer told me it is #1 repaired item on Tahoe.
- Houston, TX, USA
The dash has 2 large cracks, I have other vehicles much older with out any dash cracks. This has to be due to bad material. I believe this to be a safety concern due to air bag inflation and the possibility of propelling a chunk of plastic from the dash.
- Granville, OH, USA
I have a 20 inch crack in my dashboard directly over my steering wheel. It is separated about 2 cm and is dangerous due to air bag location and potential of air bag malfunction in a crash.
- Kenosha, WI, USA
The dash at the corner of my passenger side airbag cracked and now the entire dash rattles. I am worried about how this affects the airbag now. The dash was vibrating so much and it just keeps getting worse. I have looked online and apparently, I am not even close to being the only one with this problem. Please help!
- Crawfordville, FL, USA
Cracked dash could affect the safety of the airbags
- Miami, FL, USA
Cracked dashboard. This is a common issue GM fails to acknowledge. The danger is the plastic shattering if the airbag deploys and because of the material defect in the plastic, large sharp shards can be shot into the cabin area if airbag deploys (shrapnel).
- Kingwood, TX, USA
Out of nowhere a 1 1/2 inch wide pizza-shaped crack appeared on the dashboard over the main instrument console just off center towards the middle of the dash. We've lived in very hot climate(visalia, ca) with extremes from 110 degrees down to 32 degrees and less and have never had a dashboard crack occur, including our previously owned 2002 Chevy Tahoe. It's now covered with a dash carpet. Sure hope our safety isn't compromised. Our vehicle was stationary.
- South Lake Tahoe, CA, USA
My 2010 Chevrolet Tahoe ltz has developed a crack in the dash. The crack is located on the driver's side, right side of the instrument cluster, where the dash panels meet in the middle. The vehicle has 64K miles on it, has not been cleaned with chemicals on the dash, has not been in any accidents, and is garage kept. The dealer has stated that this is not covered by a recall, by my extended warranty (still valid), or the extra protection package that I purchased. No other options were offered by the dealer. This presents a safety concern since the dash plastic is hard, is cracking with sharp edges, and could become a projectile in the event of a crash or airbag deployment. The crack was observed while the vehicle was parked.
- Chicago, IL, USA
My 2010 with 80,000 miles has a cracked dash. A crack above the gage an one that I'm really concerned about attached to my airbag. In doing some research I have found that this cracking is a huge problem for GM owners from the year 07-13! my concern is if the airbag were to deploy that the plastic would be sent flying an hurt passengers. GM has had many complaints about this an helps some people an not others! I feel this is a safety concern an should be recalled.
- Rio Vista, CA, USA
Cracked dashboard from the corner of the airbag. This crack has caused a stress fracture crack on the other side of the dash. The weight of the speaker in the middle constantly makes the sash panel vibrate.
- Las Vegas, NV, USA
The plastic dash has several cracks in back of the instrument cluster hump that are long and wide.
- Marshfield, MA, USA
- Covina, CA, USA