10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,092 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I took my vehicle into sunset Chevrolet in Sumner Washington, in November of 2022 and had them complete the Takata air bag recall on the vehicle. I drove it for a few months and put it in storage. Since the recall the dash is now cracked where the dealer replaced the passenger airbag recall. It was not cracked prior to the replacement. I have talked to the dealer and they are saying they will not cover this. This is a hazard issue and can cause additional shrapnel to come flying at you if the vehicle is involved in an accident. The vehicle was stored in the garage and not driven. The dealer won't even examine the vehicle to see if the bolts were inadvertently overtightened on the technicians side. This is not right and this is something that should be covered. The vehicle has about 88k miles on it. My dash was not cracked at the time of the repair and now it is. This is not right to put me at more risk than what I was at prior to the recall. I read that the Takata airbag recall stated to repair the cracked dashes. Mine cracked after gm performed the recall. This is a hazard and is something that should be taken care of. I am disabled individual.
- Auburn , WA, USA
My dashboard is cracked in multiple places. It is broken around the airbag. My vehicle has been garage kept. My concern is that in an accident the dashboard could shatter sending shrapnel toward driver and passenger. Further because the crack is around the airbag it could puncture the airbag on deployment rendering it ineffective resulting in serious injury or death.
- Bradenton, FL, USA
Dash cracked by the passenger side airbag. Concerned if I do get in an accident that the piece will break and fly into the passenger.
- Beatrice , NE, USA
Dash has 2 different cracks in it. Unrelated to anything.
- Spring Hill, KS, USA
The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.
- Mission Viejo, CA, USA
I have had this vehicle since 2011 and it is used as my vehicle to and from work. It-??s stored in the garage and covered at work. During COVID, I did not work on site, so it was stored in the garage for 18 months. When I returned to work, I noticed a crack in the dash board in two places. It has no sun damage, no exterior damage. I am aware of a class action lawsuit with cracked dashboards. I was also informed by repair shop and my insurance that Tahoe-??s (2007-2014) have issues with the dashboards cracking. Repair shop said my car is in excellent condition and this is a defect with this car. https://www.google.com/amp/s/http://www.carparts.com/blog/the-latest-on-the-gm-cracked-dash-issue/amp/
- La Mesa, CA, USA
Dashboard is cracked from the corner of the passenger airbag cover to the seam in the dash panel need the defroster. We were involved in a rear end accident and the crack appeared after the accident. I'm concerned it could affect the air bag deploying.
- Clarkston, MI, USA
The dashboard is cracked in multiple areas causing rattling and plastic bits breaking off and falling into the dash area. I'm concerned this poorly structured dash will lose integrity enough to cause damage or potentially cause electrical malfunctions in other areas underneath the dash. This poor dash design is well known in the Tahoe community. The cruise control works sometimes and completely doesn't work other times. There is no consistency of when it will work or not work. When I hit the initial start up button on the steering wheel, the light on the wheel will light up. However, if I hit the 'set' button on the wheel, the actual cruise control will sometimes activate and the light on the dash will come on confirming it is set and working. But sometimes when I hit the 'set' button, nothing happens and the cruise control never activates. This is at any speed.
- Columbia, SC, USA
The dash is cracking. Vehicle looks brand new except for the dash. Starting to get cracks on each side. What I have seen, this is an on going problem.
- Burnsville, WV, USA
The dash has cracked in three places two are where the passenger air bag is on the dash. The worst one is above the steering wheel. It cracked bad split a piece fell down inside. We have tape over it to keep it together. This could be very dangerous if a collision happens. This Tahoe is kept in our garage. Upon researching your web site I see 45 complaints pertaining to the same problem. I stopped on page sixteen. That seems more than enough to make the manufacture to replace the dash at their expense. The qualified dealership charges over $1000 to replace the dash. Please help.
- Fort Smith, AR, USA
Its the dash that keeps craking for no reason
- Payson, AZ, USA
My dashboard has cracked above both the driver and passenger airbags. While looking to see if these cracks are repairable I learned that this is an issue with certain Tahoe (between certain years) and could be a safety issue concerning airbag deployment and was advised to report it here. (I don't think it pertains to my issue, but my vehicle was stationary at the time the cracks appeared)
- Wichita Falls, TX, USA
The stabiltrak turned off on its own and launched our vehicle to the side while we were driving 55 mph.
- Enoch, UT, USA
The dashboard has cracked in several places and has an impact on the value of my vehicle.
- Frisco, TX, USA
Dash is cracked in 2 places on passenger air bag, above driver control panel and right of glove box
- Zachary, LA, USA
My 2011 started making a chirping noise. The mechanic thought it was the belts so he replaced them. Still chirped. He took it to a Chevy dealer and they said its the lifters. Was told that they have been a problem on that type of engine. Because it gas 135,000 miles they say its not covered. Many reported issues on line but no recall
- Moorestown, NJ, USA
Dashboard cracking around airbag may cause dangerous debris if the airbag is deployed in a crash
- Toms River, NJ, USA
2011 Tahoe - dash board has cracked for no apparent reason. Appears to be a defect. Crack on dash is located on driver's side in front of steering wheel. From viewing database this is a common problem which GM has failed to address - especially if a crash occurs and fragments of dash could cause further injury to driver/passengers and/or cause airbag issues.
- Abington, PA, USA
Dash is cracked in multiple places including close to airbag location
- Newton, KS, USA
- Jonesboro, GA, USA