I took my Tahoe to herndon Chevrolet to be detailed. Within 24 hrs after the detailing, there was a crack in the dash touching the airbag and to over the steering wheel.

- Lexington, SC, USA

Dash board is cracking for no apparent reason. It has cracked on the drivers side as well as around the area where the air bag is kept. My fear is that because of the cracks the air bag could possibly deploy with no warning while driving and cause me to have accident or to cause an accident. There have been numerous reports on the GM model 2007 - 2014 Tahoe, Yukon and trucks that the dashboards are cracking in the same areas on all of the vehicles around the air bag.

- Huntington, TX, USA

I own a 2011 Tahoe that has been kept in the garage and is in immaculate condition. I have 2 cracks on my dashboard; one on the upper left-hand side of my passenger side airbag and the other right behind my steering wheel. This crack is actually branching into two cracks now. I have some serious concerns regarding the safety of my vehicle in the event I am in a collision and my airbags need to be deployed. This cracked dash seems to be a common issue in Tahoe from at least 2007 and newer and I am concerned that GM has done nothing to recall this issue, especially considering how far back it appears to be affecting vehicles. My concern is the possibility of lack of airbag deployment and/or shards of sharp plastic flying through the air in the event of a collision causing injury to passengers or, in the event my airbags do deploy, a compromise to the effectiveness of their deployment due to puncture. It is apparent the dash is defective by the number of similar issues reported by customers. It is apparent that the dash is already compromised due to these cracks and GM needs to consider the safety issues posed with this defect.

- Lubbock, TX, USA

I was driving West on rio rd. In charlottesville, va, at roughly 35 mph. At approximately 6:00 pm, a deer emerged from the passenger side of the vehicle. It happened instantaneously and avoiding the deer was not an option. Immediately after striking the deer at the front right bumper (underneath headlight), the side airbags deployed in my 2011 Chevy Tahoe. However, the airbag that was suppose to deploy from the drivers seat (on the side near seatbelt) did not deploy. Additionally, the front two airbags (from steering wheel and dashboard) did not deploy as well. Moreover, approximately three months back, another family member also hit a deer with the same vehicle (2011 Chevy Tahoe) and at that time no airbags deployed. In this incident the vehicle was traveling 70 mph and the deer struck the left side of the front bumper and no airbags deployed. At the time, we didn't even think about defective airbags, but now, we are very, very concerned that there's a defect. We simply do not know what to do. I have contacted Chevrolet directly and they assure me someone will come out and look at the vehicle this week sometime. I would be relieved if someone from the NHTSA also investigates these two scenarios. What is Chevrolet's responsibility to me and my family in these two cases" and what is the best course of action" furthermore, I can arrange for my insurance adjustor to gather any documentation from the first incident (where airbags did not deploy) such as photos, reports and provide them to you. The vehicle is sitting in my driveway because I am waiting for a Chevrolet representative to come and inspect it. I would appreciate your prompt action in this matter. Thank you!

- Charlottesville, VA, USA