2.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 49,450 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My dashboard has cracked in two places as shown on the attached photos. One crack is near the housing for the airbag, and the other is forming above the steering wheel. The cracks result in the dashboard shacking on any uneven road surface, so eventually the smaller crack will progress across the entire dashboard. I understand there is a class action lawsuit against Chevy due to a safety hazard from this defective part. Replacement or repairs are estimated to be $1200-$2000. This has happened over the course of normal driving.
- Parker, CO, USA
Cracking of the dashboard in multiple areas. Driver side, center speaker and in from of passenger airbag.
- Lockport, IL, USA
The dashboard has cracked in multiple locations including 3 cracks around the passenger airbag which I believe leads to a safety hazard should the bag deploy. If deployed, the shattered plastic would be sent as projectiles through the car resulting in serious injury to the driver and passengers. Also, if the airbag is deployed, the plastic shards could cut the airbags rendering them ineffective. I'm asking for this to be reported to General Motors as a sever safety concern and issue a recall to correct the problem before there is serious injury. Thank you.
- Phoenix, AZ, USA
Two cracks have appeared on my dash, one on the driver's side and a small one on the passenger side. The car has 34,000 miles, is garaged and only driven on paved roads. When parked in a lot, a window viser is always used. I noticed the larger crack about two months ago. It gets bigger every day.
- Longwood, FL, USA
Dashboard has cracked above the passenger airbag and above the instrument cluster on the driver's side. It is unknown if the vehicle was parked or moving at the moment the cracks occurred. Nothing has ever been placed on the dashboard that could cause the cracks.
- Cotati, CA, USA
I'm seeing large structurally unsound cracks in the top of the dashboard, but on top of the main speedometer etc dome and over by the passenger side airbag area. The ones over on the driver side are large enough to actually flop around. It does appear to be a safety hazard especially in case of accident when jagged pieces would be about. Vehicle was purchased in this condition (noticed after purchase when on rougher roads without radio and the various pieces started making quite a racket.)
- Durham, NC, USA
The dash on this vehicle has sever cracks in 2 different places. The vehicle has never been wrecked and has been very well maintained. This is a known problem with Chevrolet Tahoe. It is foreseeable that injuries would be significantly increased in the case of a front-end collision should the dash come completely apart and leave sharp edges exposed.
- New Braunfels, TX, USA
I was driving at about 45 mph and heard a rattle coming from my dashboard. The vent near the windshield was visibly vibrating. I then noticed a crack extending from the corner of the airbag cover to the vent. The dealer said that this happens on some models/year. This is my third Tahoe in over 20 years and it hasn't happened before. The vibration is going to make the crack worse and the dashboard will start to break apart. I believe that the airbag compartment is also at risk.
- Naples, FL, USA
Low mileage vehicle, stored in a garage at work and at home. Dashboard cracked at passenger side airbag. Serious safety issue as plastic parts from broken dashboard can become deadly missiles during airbag deployment and potentially harm or cause death to passenger (my child). Spent nearly $600 for a dashboard assembly that should have never required replacing.
- Lakeland, FL, USA
Cracked dash - dash has separated/cracked at airbag release location as well as at the instrument cluster. Unknown if this will affect airbag deployments or electrical issues in speedo cluster. Was told to report this by dealer.
- Dallas, TX, USA
The contact owns a 2013 Chevrolet Tahoe. The contact stated that the dashboard was cracked from the top driver's side to the front passenger side air bag area. The crack was rapidly expanding and the contact was concerned that the front passenger air bag could deploy. The vehicle was taken to nelson hall Chevrolet (1811 South frontage road, meridian, ms 39301, (601) 621-4324) where they stated that they were aware of the defective dashboard and determined that the driver's door panel was fractured. The manufacturer was contacted and stated that there were no recalls for the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
- Meridain, MS, USA
Dashboard cracking can result in structural integrity issues that can result in the creation of projectiles in the instance of a collision, airbags being unable to properly deploy, etc. Almost all GM vehicles in this model year range have this issue; is of widespread concern. I just purchased this car and am worried that if I were ever to be in an accident, my safety would be jeopardized.
- Charlotte, NC, USA
Cracking in the dashboard that has carried into the airbag section of the dash that prevented deployment in an accident on both passenger and driver sides of dash
- Alpine, CA, USA
Split dash at corner of passenger air bag
- Manakin Sabot, VA, USA
The dashboard has a crack from the windshield and is spreading toward the steering column(about 8-10 inch crack). There is also a small crack near the airbag on the passenger side. We first noticed the crack in August/2017. We were told our extended warranty would not cover the bill. When we first noticed the crack was about 4 inches. It has now grown close to 8-10 inches.
- Shiner, TX, USA
The contact owns a 2013 Chevrolet Tahoe. The contact stated that the dashboard was cracked along the driver's side of the vehicle. The contact was concerned that the air bags may not deploy properly in the event of a crash, which could lead to serious injury or death. The vehicle was taken to asheville Chevrolet (205 smokey park highway, asheville, nc 28806, (828) 348-7326) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
- Swannanoa, NC, USA
The dashboard is cracking right above the steering wheel. I do not know it the crack starting while in motion or stationary. I know it happened in May 2018. It is cracking more everyday. This is my dream car and I think it's a shame to pay this kind ot money for such a expensive car and it starts falling apart. My husband and I are nothing but Chevy buyers we have owned a number of Blazer and Tahoe and have never had this problem. My husband's Tahoe is a 2004. Looks great. Also on the 2013 Tahoe the door pull is broke and the dealer said I had to buy the hold door panel thst would be over $500. I only need the the pull handle not the entire door panel. This is nonsense. Is Chevrolet getting cheap on their quallty. This will make be look into other vehicles (Ford, Toyota, Jeep, etc. ## VIN passed ## Chevy Tahoe 2013 ##
- Charlotte, NC, USA
Dash cracked front passenger side, above and into left side of airbag compartment. Vehicle has been garaged or shade in window, was stationary & unoccupied when the dash cracked.
- Waxahachie, TX, USA
My dashboard has cracked in two separate places. The first crack in the dashboard is at the passenger airbag. The second crack is large in size and runs from the back of the dashboard all the way up to the dash that covers my instrument panel.
- Atco, NJ, USA
- Chicago, IL, USA