2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,556 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Crack in dashboard without cause. Flawed workmanship and/or materials.
- Indianapolis, IN, USA
Cracks have developed at the center and passenger side areas of the dashboard and appear to be growing as the dash cools and warms. The vehicle was stationary for several days prior to noticing the cracks. The passenger side crack, like many others have reported, is at the right rear corner of the airbag containment area on the dash. This crack is especially concerning as it looks to be under pressure and bulging. My biggest concern at this point is the airbag going off prematurely while we are driving.
- West Jordan, UT, USA
The purpose for this communication is to let you know I've been having issues with the dashboard on my car that mechanics believe will effect the airbag. At this point I'm at a bit of a loss for words and understanding with this particular situation. The dashboard has multiple cracks throughout. The car has 87,000 miles and has been garaged for its entire ownership and well maintained. The biggest issue surrounding the cracks in the dashboard is that they've formed around the front passenger airbag, which multiple dealerships have told me is a safety hazard. That being said, the dealerships and the associate I spoke to at Chevrolet customer assistance team has said they've seen this issue multiple times and they're surprised there hasn't been a recall issued. I honestly wouldn't care about the cracks if they weren't surrounding the airbag. Pictures of my car included. VIN number [xxx] after researching through multiple dealerships and online there seems to be a large number of customers with the same exact problem and there are current lawsuits pending against GM, please follow the link: www.abcactionnews.com/money/consumer/taking-action-for-you/another-big-auto-maker-gets-hit-with-A-suit-over-cracking-dash-boards https://www.change.org/P/recall-2007-2013-vehicles-due-to-the-safety-of-cracked-dashes if this isn't enough concern on your end to correct the issue and issue a recall I'm not sure what is. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Carlsbad, CA, USA
The contact owns a 2013 Chevrolet Tahoe. The contact stated that the dashboard was fractured along the passenger side frontal air bag housing. The contact was concerned about the safety of the vehicle in the event of a crash necessitating the deployment of the air bag. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 71,000.
- Odessa, TX, USA
The contact owns a 2013 Chevrolet Tahoe. The contact stated that the dashboard fractured above the front passenger air bag housing. The contact was concerned that there was a danger in the event that the air bags were to deploy. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 15,000.
- Summerland Key, FL, USA
We bought a 2013 Chevy Tahoe in Jan 2016 with just under 30,000 miles with certified warranty. My dash started cracking at the driver side and at the passenger front dash airbag, we took it back to franklin Chevrolet in statesboro, ga. Well under 48,000 miles to let them know what is going on, the service manager [xxx] told my husband that the dash was not covered under the warranty and did not ask to look at it to see if it was something that needed to be addressed. I have seen several cases on these issue, I'd like to have the problem taken care of before it cracks more and the airbag start having issues since it's cracking at the dash where the airbag is at, it's making noises every time I drive down the road and pretty sure it's only going to get worse over time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Pooler, GA, USA
- Prattville, AL, USA