10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,318 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I received recall and I call my GM dealer and they have not yet called me as of today to get this recall done. They told me that the parts are not in and it has been already 3 months since then.
- Holland, MI, USA
First was the infotainment center that went out after the first week of owning and they wanted me to pay half for a new one ($800). Contacted GM and they paid me back. Next was the black coloring on all the button rubbing off. Was told to buy a sticker kit. Then was the tack jumping on it's own. Then was the entire dash cracking from the windshield all the way up to the front. Was told it's cosmetic. I asked what happens when the airbag goes off and I have plastic pieces fly at us. Finally was the 6L80 transmission that went out. Tons of complaints and GM has known about this for years. I now have to pay out of pocket another $3,500. This thing is a lemon and I can get any help and GM won't issue recalls. It's disgusting to see these billion dollar companies getting bailed out and the consumers are the ones that suffer for them using cheap parts.
- Kathleen, GA, USA
The dashboard has cracked in 2 different location most importantly around the frame of the passengers side airbag. Online over 15,000 complaints filed, no help from GMC. The transmission goes out while driving on the interstate had it replaced at $2900, and the problem still exist.
- Whites Creek, TN, USA
Transmission drops out of gear when starting up and transmission is cold. This is especially frequent when going up a grade no matter how slight. Sometimes the problem is so severe that it chirps the tires. Basically the vehicle stops until the transmission re-engages. The problem has been occurring for as long as I have owned the vehicle. I feel this hesitation is dangerous and causes an issue with durability. The dealership indicates that this issue is normal operation. However, my searches on the internet show that my complaint is not isolated. Please investigate this potentially dangerous problem.
- Port Orchard, WA, USA
Transmission broke it front pump will not move it has 93079 miles.
- Mesa, AZ, USA
This vehicle was purchased from mac haik Chevrolet in houston, tx. Only one key was provided during the vehicle purchase. The other key was promised in an "we owe you" statement, but never received. At some point in time, it is believed the 2nd key was used to access this vehicle at undisclosed location(s) and or time(s) in addition to onstar app access. The vehicle began to make rubbing sounds when turning corners and losing a little power. In July 2014, I noticed my vehicle seemed to shake when going over speed bumps in a manner inconsistent with the way it normally went over speed bumps most times after vehicle delivery. In addition to, the engine seemed to be idling too high at no speed and in a manner inconsistent with the way it performed most times after vehicle delivery. Also, the dashboard is cracked around the airbag. In August 2014, I went back to the dealer for inspection of these problems. I was informed repairs were made to the front differential of the vehicle and the transmission was overfilled. I was provided a statement of the work, but I felt the verbal explanation for the work was too vague being my vehicle was in the shop for approx. 2 weeks. On or about October 1, 2015 I contacted the General Motors Chevrolet customer representative at the phone number listed on www.GM.com as (800) 222-1020. In this phone conversation, I was informed repairs were not done to the front differential, but to the rear differential and or powertrain. No warranty repair information was on file for any such repairs to the front powertrain. I contacted upper management with the dealership and there was no assistance provided to me in proactively resolving this discrepancy. I believe this vehicle may be hazardous based on the discrepancy of repairs and supplemental death insurance for me being attached to this vehicles VIN without my knowledge.
- Rosharon, TX, USA
Vehicle placed in park with engine running, approximately 5 to 10 minutes passed vehicle began to roll forward hitting side of building causing damage to front driver side bumper.
- Denver, NC, USA
I was driving up a grade during a snow storm and when I tried to select 4WD I had to take my eyes off the road to find the 4WD control knob, which is hidden behind the steering wheel. I consider this a serious problem because I nearly wrecked while trying to locate the 4WD control knob. I blame this on faulty engineering by GM!
- Keyser, WV, USA
- Hebron, MD, USA