10.0
really awful- Crashes / Fires:
- 16 / 0
- Injuries / Deaths:
- 4 / 1
- Average Mileage:
- 50,769 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I had an issue with my breaks and Chevy said it was my brake vacuum pump. They replaced it at my cost. I had an extended warranty so it only cost me a $150 deductible. I just read about this in the news and decided to report it. But it was very dangerous. In bumper to bumper traffic, I constantly felt that my breaks were gone and almost rear ended several different cars
- East Norwich, NY, USA
On numerous occasions, particularly at low speeds and going in reverse, the brake pedal suddenly becomes very difficult to press and delays the braking. I saw in the news that there was an investigation into this or similar problem. I have reported it to my dealers 2 different times. Once they did not find anything. The next time they made some repair but the problem still persists. It is very intermittent but extremely frightening when it happens. Going in reverse on a slope (out of a driveway) is particularly concerning. Have noticed this problem for the past 2 years. I have approx 95,000 on my vehicle.
- Clay, NY, USA
Brake booster quit working. Especially on inclines. Wife could not stop vechicle with children inside. Very scary. Dealer charged $600 to fix and required new surge time belt as well.
- Fort Mill, SC, USA
Brake vacuum pump failed during low speed driving causing my wife to nearly collide with vehicle in front of her. She was forced to exit the roadway and go into the median until vehicle could be stopped.
- Moreland, GA, USA
The contact owns a 2015 Chevrolet Tahoe. While driving 5 mph, the brake pedal was applied, but was difficult to depress. The vehicle failed to stop. The contact had to pump the brake pedal in order for the vehicle to stop. The vehicle was taken to the local dealer (ed bozarth Chevrolet, 8351 parkway dr, lone tree, co 80124, (720) 279-0119). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.
- Las Vegas, NV, USA
No brakes when sitting in traffic or going at a slow speed. Pedal goes to the floor. Has 40.000 miles. Just purchased used at dealer 2 months. Had 3000 miles from time of purchase put on vehicle. Was waiting on line at midtown tunnel when brakes went out. Pretty scary
- West Islip, NY, USA
The contact owns a 2015 Chevrolet Tahoe. While driving 5 mph, the brake pedal was stiff and unable to be depressed. In addition, the service brake assist indicator illuminated. The vehicle was taken to the local dealer (jay hodge Chevrolet, 478 wildcat way, sulphur springs, tx 75482, (866) 839-1034) where it was diagnosed that the vacuum pump and brake belts needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 97,700.
- Sulphur Springs, TX, USA
Takata recall while driving on the highway I had to slow down as I pressed on the break the break paddle became hard to press down and the vehicle is does not want to slow down or stop in a timely manner which is a very big safety issue. The. Break assistance comes on the drive dashboard. I believe it has something to do with the brake booster.
- Montgomery, AL, USA
Inadequate braking for the vehicle. My wife was traveling down a city street and could not stop the vehicle causing her to pull over for fear of her safety. The vehicle has 75000 miles on it and is out of the 60,000 mile bumper to bumper warranty. My wife all most wrecked because the brake pedal was hard and caused the vehicle to become difficult to stop. Chevy would not pay for diagnostic fee even though this is a known issue. Very unsafe to operate. Should be a full blown recall to go along with the technician service bulletin that was issued regarding the vacuum pump booster and master cylinder and other braking system components. $1400 repair estimate if the dealership follows the tsb recommendation on repair. Chevy does not care about customer safety. Unacceptable!!!
- Anderson, SC, USA
No power assist with brakes, hard pedal, inadequate braking. Found vehicles vacuum pump and line that supplies vacuum to the power brake booster failed.
- Tacoma, WA, USA
No power assist with brakes, hard pedal, inadequate braking. Found vehicles vacuum pump and line that supplies vacuum to the power brake booster failed.
- Tacoma, WA, USA
Was parking and the service brake turn hard as a rock. So at a slow speed drive around the lot to found the service brake with no warning would just stop working. Like the brake booster lost vacuum and needed time to build back up. Had towed to dealer. Mileage 37,500 give or take 100 miles at no time did any warning lights come on. Same thing happed at the dealer then tech and service writer drove it. Also right side drl seems to fail in every one I see
- West Roxbury, MA, USA
November 2017: Intermittent brake failure as low speeds (idle) when engine is hot. Generally occurs, when pulling into parking spots, backing-up, and slowly approaching stop light or stop sign. Brake pedal to floor, pedal pulses. GM repair with new master cylinder. Said brake fluid was by-passing the piston. May 2018: Intermittent brake failure as low speeds (idle) when engine is hot. This time issue started when towing a rv. Issue remained after towing ceased. GM said test drove and stated nothing is wrong with brake system. Bring back another day to test drive if you can get issue to occur. I agree, when I retrieved the vehicle from GM, the brakes worked.
- Fresno, CA, USA
When driving in low speeds - such as parking or stop/go traffic my brakes fail to work. I try to push pedal down as hard as I can but barely seems to stop. I have had to push my emergency brake pedal more than once to stop an accident from happening I also have a small child that I fear will be hurt if the problem is not fixed. I have taken it to dealership and they say they can't replicate the issue there fore can not fix.
- Kill Devil Hills, NC, USA
Returning from an 80 mile trip from Washington DC when I approached a stop light on the highway. Brake pedal went completely to the floor when I tried to engage. Luckily I was able to stop short of hitting car ahead of me. I proceeded through light only to experience the same issue when I pulled off the highway into a convenience store and called my husband. He immediately drove to the dealer and did have brakes at that time. They found oil in the brake line. Had to replace the pump, pipe, booster, cylinder and brake fluid. It was reported to me this has happened numerous times to same model. Why not a recall? very unsafe! my car was out of warranty.
- Glengary, WV, USA
The contact owns a 2015 Chevrolet Tahoe. When the brake pedal was depressed, the courtesy lights illuminated while approaching a stop at various points in time. The vehicle was purchased from an independent seller who also experienced the failure at 17,000 miles. The dealer (manassas Chevrolet, 8000 sudley rd, manassas, va 20109, (703) 596-3031) was contacted. The manufacturer issued two electrical system recalls, one recall for the brake system, 322 tsbs for the electrical system, and 32 tsbs for the brake system. The vehicle was not included in a manufacturer recall for the brake system and electrical system. The manufacturer indicated that they had not developed a permanent remedy other than replacing the courtesy lamp on the front passenger and front driver's side. The approximate failure mileage was 80,500.
- Gainesville, VA, USA
I been having my truck for 2 years and brakes keep going out and the air condition keeps going out. I have two friends the same vehicle with the same problems. This is ridiculous I see no recalls on that. And I've seen on the reviews of this vehicle and its not just me there's people out there with the same problem that I am having. This could cause a really bad accident the brakes keep going out I am not the only one with this problem. Please take in consideration that everyone has families. And accidents could cause us to lose our family just for a simple brakes that have not been recalled. And also, we just cannot keep affording to fix the air conditioning this truck is not even old enough to be giving us these problem. Thank you
- Lancaster, TX, USA
My 2015 Chevrolet Tahoe lt would not stop approaching a major intersection. Brake pedal became hard and would not come to a complete stop at a major city intersection, nearly causing an accident. I was told by the dealership that the vacuum pump will need to be replaced at my expense and it is a common occurrence on this year and model. Not only is this a safety issue, its a common problem and a technical bulletin has been released for the repair. This vehicle is out of the bumper to bumper warranty but is still however under the 1000,000 drive train warranty. GM needs to address this problem before someone gets injured.
- Crosby, TX, USA
Brakes became extremely stiff, and power assist was lost. Vehicle is very hard to stop, nearly causing an accident several times. Took vehicle to a service shop, and found out that the vacuum pump was defective and caused oil to enter my brake vacuum and brake lines. Had to all be replaced.
- Simpsonville, SC, USA
- Montgomery, AL, USA