8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 56,500 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- repaint the entire vehicle (2 reports)
click to see larger images
We purchased a brand new Chevy Tahoe in 2016. At the beginning of 2020, the paint on the hood and roof of the SUV started to show defects - swirls and now it looks absolutely terrible- it has worn down almost to the metal. It looks like the vehicle is over 20 years old. This is clearly defective paint. General Motors should pay for the hood and roof to be stripped and repainted. We called General Motors for assistance with the repair and they asked us to go to a local dealership to evaluate and submit a claim. We took our vehicle to Auto Nation in Greenacres, FL.
They acknowledged it was defective and said they had to send an estimate to General Motors for coverage. General Motors came back and offered to pay a measly 10% of the $2800 bill. This is not acceptable. An SUV that cost this much and is not even 4 years old, should not have the paint showing defects like it is. They need to take responsibility for this defect. We are hoping you can help us with this matter.
- sschoen, Lake Worth, US
click to see larger images
First, 2016 Chevy Tahoe's are not cheap! I expect the paint job to be the least of my worries on a vehicle that's less than 10 years old. The erosion of the paint and bubbling that's occurring is only on the driver's side of the vehicle. It's uncanny that every issue I've had with the vehicle has occurred on the driver's side, including water leaking in through my windshield when I first purchased it in 2017 with 20,000 miles on it, still very new. It made me so mad that the dealership said I had no recourse regarding the defective paint on my vehicle and would need to take it to a body shop to get it fixed. This prompted me to google paint recall on Tahoe's, and low and behold, I'm not the only one with the problem. Why does GM think this issue isn't important enough to address? The corroding of the protective layer and rust is going to continue to spread all over my vehicle and has already spread to the passenger door.
I'm thankful for coming across this site. I hope our collective stories and pictures will help with the class action lawsuit so these issues can finally be addressed.
- sedilloam, Houston, US