I bought my 2016 certified preowned Tahoe in Alabama. I did not notice the shaking when I test drove the Tahoe since I drove it under 45 mph in the city where I bought it. A few weeks after I bought it I noticed an unusual vibration that started around 45 mph and about 1300 RPM. It happens every time I drive it in that speed range. Sometimes it is worse than at other times. I took it back to have it checked where I bought it. The dealer made me pay for the tires to be rotated and balanced. It did not stop the vibration. I decided to take it back to another dealership to see if I could get an answer. The next dealership suggested I have new tires put on my Tahoe and have the Tahoe road force balanced. After they did this the vibration still exists. This supposed fix just cost me almost $1000. The dealership is still trying to find the problem. According to CarComplaints.com the problem has been identified to be a driveshaft issue. GM should issue a nationwide recall on this and fix this problem. If they cannot, I will never buy another GM vehicle again. Whatever happened to customer loyalty and backing your warranty and vehicle all the way?
I bought my 2016 certified preowned Tahoe in Alabama. I did not notice the shaking when I test drove the Tahoe since I drove it under 45 mph in the city where I bought it. A few weeks after I bought it I noticed an unusual vibration that started around 45 mph and about 1300 RPM. It happens every time I drive it in that speed range. Sometimes it is worse than at other times. I took it back to have it checked where I bought it. The dealer made me pay for the tires to be rotated and balanced. It did not stop the vibration. I decided to take it back to another dealership to see if I could get an answer. The next dealership suggested I have new tires put on my Tahoe and have the Tahoe road force balanced. After they did this the vibration still exists. This supposed fix just cost me almost $1000. The dealership is still trying to find the problem. According to CarComplaints.com the problem has been identified to be a driveshaft issue. GM should issue a nationwide recall on this and fix this problem. If they cannot, I will never buy another GM vehicle again. Whatever happened to customer loyalty and backing your warranty and vehicle all the way?
Signed
An unhappy customer
- rknowles5, Bessemer, US