10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,609 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at 75 MPH, several unknown warning lights flashed on the instrument panel, and the vehicle briefly shut off, then restarted while still in motion. Later, while driving at 45 MPH and attempting to complete a turn, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway, but the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The stability control warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the alternator and transmission. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Laredo, TX, USA
2017 Chevrolet Tahoe Brake Booster Vacuum Pump failed and had to be replaced. Booster sensor as well at cost of $1,493.22. Our vehicle almost hit another car in line for pre-school with children around and almost hit our garage doors due to this issue. Full recall in Canada but not USA" Why" "The amount of vacuum created by the vacuum pump may decrease over time. As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash"
- Stanwood, WA, USA
The brakes become very hard to engage while at a low speed, consistently in traffic and the car rider line at school. It has caused me to almost hit cars in front of me and people walking between cars. To me, it feels like the brakes are sticking and not releasing fully when I release the pedal to recoil and as if a line is going to be filled with pressurized air to work again and it is not able to do so. If i wait and let the cars go far ahead of me and the blast without using brakes, there isn-??t a need to keep using the brake m, but this is not how to drive in traffic and it isn-??t safe. It also is scary to not rely on the function of my brakes and it is putting people at risk every day I drop my kids off or kick them up from school. I have had the brakes evaluated for repair, but I am told there is no issue with the brake pads or roters. No warning lights. It resolved after having my brakes evaluated and tires replaced, but it has returned.
- Ladson, SC, USA
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
- Rancho Murieta, CA, USA
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
- Carrollton, GA, USA
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
- Bellflower, CA, USA
The brakes are really hard when pressing takes alot of force and also takes very long to stop now my truck pedal is soft and my truck is stuttering from loss of vaccuum and also made me fly down my driveway with no way to stop
- Medford, NY, USA
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
- Arlington, MA, USA
While driving in a parking lot to go thru a drive thru to pick food I was moving at a slow speed 10 to 15 mph and slowing to a stop my brake pedal became very hard to push and my Tahoe did not stop right away. I almost hit the car in front of me. I put the vehicle in park, turned it off, waited 30 to 45 seconds, turned the vehicle back on and put it in drive and slowly started moving in the drive thru line. When I stepped on the brakes to stop again the pedal got hard to push again and it did not stop right away. Brake Assist warning came on in the dashboard when I moved and tried to stop again. I drove home with extreme caution and as I was rolling into my driveway the same thing happened again that happened in the drive thru. I have parked my Tahoe and will have it towed to dealership.
- Virginia Beach, VA, USA
Hard brake pedal resulting in little or no stopping power when applying the brakes at low speed. To get the vehicle to stop, you must stomp on the pedal as hard as you can. The situation typically occurs when parking. The brake application or two are fine, but after that the brakes fail. And also make a viberation in the brake pedal while sounding rough! was driving to work and brakes pedal went to the floor with no pressure at the pedal.
- Safford, AZ, USA
When driving at low speeds, the brakes are hard to engage which can result in crashing into objects/people without being able to safely stop. This happens in parking lots, stop and go traffic on the busy interstate and in drive-thrus. This can be dangerous for the driver/passengers and others outside the vehicle or objects. This is also a huge safety issue when driving down a steep incline at low speeds and having to pull out into traffic due to it not stopping appropriately. Vehicle has been inspected by a mechanic however there are no warning lamps illuminated. As stated before, brake issue happens only at low speeds. From my understanding there was a recall for this same issue for vehicles of certain years 2015-2018, specifically Tahoe being in the category.
- San Clemente, CA, USA
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I-??m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
- Vacaville, CA, USA
Service brake assist system warning came on right after brakes malfunctioned.
- Odessa , TX, USA
I recently had my brakes and rotors replaced for this issue. Any time I-??m backing my vehicle into and parking spot drive way garage etc it-??s difficult to stop. I-??m flooring the pedal to stop. I cracked my number because I couldn-??t stop. I-??ve seen an article for a recall on 2018 models that were made in 2017. My truck is a 2017 experiencing these same issues. No recalls are current for this isssue. Not sure if I-??m the only one but it is happening.
- Pinson, AL, USA
The contact owns a 2017 Chevrolet Tahoe. The contact stated while driving and approaching a stop sign, the vehicle jerked as if the brake pedal was abruptly depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The contact stated that the brake assist warning message was displayed. The dealer was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NSHTA Hotline to file a complaint. The failure mileage was 62,000.
- Bronx, NY, USA
heard a slight noise from the front of the car, like a faint squeal of a fan belt type noise. Then I had no brakes! No warning.. then a message displayed "brake assist service" A little late. No notice and almost plowed into the car in front of me! carefully crawled home and called AAA to tow it to the Chevy dealer.
- Croghan, NY, USA
The brakes do not respond at low speeds/stop and go traffic. There is a grinding noise and the car continues to move forward even pressing down fully on break. I had it checked in Nov 2021 for this issue and the dealership said it was the rear brake pads and replaced them. It happened again today so not fixed. No warning lights come on but I am extremely nervous as I almost hit the car in front of me as we waited at a light.
- Boonton, NJ, USA
The contact owns a 2017 Chevrolet Tahoe. The contact stated while the vehicle was at a standstill at a traffic light while depressing on the brake pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact stated she continued driving and experienced the failure three times. The contact stated on the last incident she was able to park on the side of the road. The contact had another person drive the vehicle and experience the failure while parking the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
- Arcadia, FL, USA
Brake assist warning after brakes began to fail. Had trouble stopping in line at drive through. Strange sensation in break peddle and pressure changed from loose to real tight. Looked up recall, but said there are 0 recall services needed. Scary
- Scottsdale, AZ, USA
- Santee, CA, USA