The contact owned a 2021 Chevrolet Tahoe. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle started losing motive power. The contact stated there was an abnormal ticking sound coming from the engine compartment. The contact stated that the vehicle slowed to approximately 10 MPH with black smoke coming from the exhaust pipe. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that the engine connecting rods had failed and needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

- Jones, OK, USA

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while her husband was driving 40 MPH, the "Service Stabili-trak Soon" message was displayed on the instrument panel. The contact stated that there was an abnormal knocking sound coming from the engine and the contact's husband pulled over and restarted the vehicle. The contact stated that after the vehicle was restarted, the failure persisted. The contact's husband pulled into a gas station and called an independent mechanic. The mechanic advised the contact's husband to safely drive the vehicle home and to then take the vehicle to his shop the next day for a diagnostic test. The vehicle was driven to the independent mechanic and was diagnosed, and the contact was informed that cylinders #1 and #7 were not functioning as needed. The contact was then informed that the engine lifters needed to be repaired. The manufacturer was notified of the failure and parts were ordered to repair the vehicle. The vehicle remained in the possession of the mechanic and was not yet repaired. The failure mileage was approximately 75,400.

- Parsons, WV, USA

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 70 MPH, the check engine warning light and other unknown warning lights illuminated. The message "Loss of Oil Pressure" was displayed, and the vehicle made an abnormally loud banging sound. The contact was able to continue driving at slow speeds with the hazard lights engaged. The contact drove to the dealer, where he was employed. The dealer diagnosed that the engine lifters had failed. The vehicle was then towed to the Chevrolet dealer, where it was diagnosed that the lifters had failed. The dealer provided an estimated fee for the repair. The vehicle was towed to Redline Performance LLC, where it was diagnosed that there were metal shavings in the oil pump, camshaft, and in other unknown parts, along with the lifters failure. The mechanic replaced the lifters, the connecting rod, the camshaft, the oil pump, and other unknown parts; however, the failure recurred after picking up and driving the vehicle to the residence. Additionally, there was smoke coming from the engine. The vehicle was towed to Stan McNabb Chevrolet Columbia (101 S James Campbell Blvd, Columbia, TN 38401), who informed the contact that the vehicle would not be diagnosed by the dealer. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

- Spring Hill, TN, USA

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated, and the engine made knocking sounds. The message "Service Transmission" was displayed. The contact's husband pulled over and turned off the vehicle. The vehicle failed to restart immediately. The vehicle was taken to the dealer, who replaced the camshaft retainer, valve tensioner kit, gaskets, seals, lifters, engine bolts, rods, and pipes; however, the "Service Transmission" message displayed again while driving. The dealer was made aware of the failure, but the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 89,678.

- Fort Mill, SC, USA

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 15 MPH, the vehicle lost automotive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact called the local dealer and was informed that there were no associated recalls. VIN tool search showed: NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 10,440.

- Fall River, MA, USA