10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I-??ve been dealing with an alignment issue since last June when I took in my 2021 Tahoe z71 with air ride suspension. It-??s chewed up the stock tires at just 25,000 miles. It-??s came out of alignment 3-4 times since then and Chevrolet is doing nothing about it. I-??ve spoke with others that have the same vehicle and the same problem. I just purchased tires for $1,100 just over a month ago and I checked the alignment last week and it was out again after City Chevrolet fixed it on January 17th of 23.
- Charlotte, NC, USA
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. ?This caused me to lose control of steering the vehicle and strike a parked car. ?There were people walking about on the sidewalk at the time and other cars traveling. ?When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. ?The axel was broken with a clean break. ?The car was then towed to the dealership where I was informed it could not stay. ?My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. ?General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. ?Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. ?General Motors will not communicate with us any further on this matter. ?Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. ?This should be investigated for metallurgical discrepancies by an independent lab. ?While the car was being inspected there was a recall to the power steering that may apply to the vehicle. ?I would like for the NHTSA to investigate this issue. ?The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. ?I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. ?Your assistance in this matter would be greatly appreciated.
- Rahway, NJ, USA
2021 Chevrolet Suburban, 79 miles on odometer when driven off lot on 02/22/21. Vehicle frame and suspension parts, as well as, control, steering, and powertrain parts have significant corrosion occurring. Vehicle was manufactured and inspected 11/2020. Vehicle was visually inspected by owner. Currently in process of trying to remedy with GM. Corrosion so early in vehicle life will undoubtedly lead to failure. I reside in Tacoma, Washington. Vehicle was purchased in puyallup, Washington. More photos available upon request. There are several more areas of corrosion than photo upload allowed for. GM claims 2021 models have a new process when manufacturing and treating metal. It appears to have failed. The climate here is mild, and road salt is not used in the area.
- Tacoma, WA, USA
- Lake Oswego, OR, USA