10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,922 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. ?This caused me to lose control of steering the vehicle and strike a parked car. ?There were people walking about on the sidewalk at the time and other cars traveling. ?When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. ?The axel was broken with a clean break. ?The car was then towed to the dealership where I was informed it could not stay. ?My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. ?General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. ?Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. ?General Motors will not communicate with us any further on this matter. ?Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. ?This should be investigated for metallurgical discrepancies by an independent lab. ?While the car was being inspected there was a recall to the power steering that may apply to the vehicle. ?I would like for the NHTSA to investigate this issue. ?The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. ?I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. ?Your assistance in this matter would be greatly appreciated.
- Rahway, NJ, USA
- Pompano Beach, FL, USA