10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,300 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I've had my 2023 Tahoe for 15 months, purchased Dec. 2023 Issue #1. Dash message on start up " Restraint System Needs Service". I noticed small lights overhead (buttons for tail gate, sun roof, reading lamps) were off. I pressed some of them, and dash message went away, and lights came on. Everything worked fine. I've narrowed it down to the passenger side reading light. When dash warning comes on, I press reading light, and whalla! all works fine. This has happened about 6 times over the last year. Issue #2. After driving many hours (9 hr drive, then a 2hr drive, then 4hr hr drive on different days/nights) in rain with wipers in auto mode, using defrost on and off as needed. Suddenly, wipers stop working as well as headlights in auto mode! Scary. Pulled over and waited with engine off. Restarted and still nothing. I was able to use headlights in full ON mode. I turned the wiper switch all the way from top-pulse to the full-on 4-6 times really quick back and forth, and like magic, everything worked again! This has happened 3 times in the last 2 months (always during several hours of rainy weather driving). Dealer says they can't fix what they can't witness. I suppose my only recourse is to video tape it and then show dealership.
- Jupiter, FL, USA
While driving this rental vehicle in traffic it shutdown and came to an abrupt halt. All lights on the dash were flashing, emergency hazard lights would not turn on. Attempted to restart vehicle with no result. After 2 minutes vehicle dash lights went off and hazard lights were able to be turned on. Vehicle then restarted. While pulling vehicle off the road, brakes were not responsive.
- Denver, CO, USA
This is a brand new vehicle with a known problem to GM yet they keep selling them and admit they cannot fix it. The audio system, including the blinker sound, is warning systems and hands free phone capabilities do not work properly, if at all. This is a distraction while driving - especially when it comes to phone use. It is deceptive and putting public safety at risk, not to mention costing consumers thousands of dollars. Their built in safety system (onstar) cannot be accessed due to lack of audio rendering it useless in a crash/emergency which is a selling point they tout. I do have video of this occurring. Dealership says they cannot repair and that consumers are just stuck with expensive vehicles they cannot rely on.
- Morgan City, LA, USA
Vehicle electronics fail leaving Vehicle in a dead state with no ability to lock or unlock doors
- Castle Rock, CO, USA
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at an unknown speed, the "service safety restraint system", warning message appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic was performed; the diagnostic showed that there was a defect in the overhead module which rendered her airbag ineffective. The contact was informed that the part to repair the vehicle was on backorder and was given a time estimate of six weeks after the diagnostic was performed. The contact recently called the dealer and was informed that part was still unavailable and that there was no longer an ETA on the part. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 15,000.
- Saint Augustine, FL, USA
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving various speeds, the vehicle would shake with the check engine and several other unknown warning lights illuminated. Upon restarting the vehicle, the vehicle failed to move out of park(P) with the warning lights remaining illuminated. The contact called the dealer, and the vehicle was towed to the dealer where it remained. The manufacturer was notified of the failure and provided the contact a case number. The vehicle was not repaired. The failure mileage was approximately 8,000.
- Washington, DC, USA
Intermittent loss of sound on all electrical aspects of vehicle. Can not hear music, phone calls, blinker, seat belt signal, crash detection sound. None will work. Even after turning off and turning back on issue remains unless vehicle is off for 15-30 minutes then it will reboot !
- Brenham, TX, USA
Less than four weeks after having purchased a new 2023 Chevrolet Tahoe LT the backup and 360-degree surround vision camera system completely failed. The cameras would intermittently flicker or would lose connection all together preventing the driver from being able to reverse having the benefit of the camera vision. The rearview camera screen turns black with a red triangle containing an exclamation point alongside a "no camera" circle symbol. The Chevrolet dealer has inspected the vehicle and has confirmed the camera computer is defective and cannot be fixed - a replacement module with recalibration of the cameras is necessary. The vehicle cannot be driven safely, and thus has been with the dealer now for 18 days, with no time table from either the dealer or from General Motors as to replacement of the failed component. The vehicle had been driven less than 700 miles before this failure occurred.
- Chapel Hill, NC, USA
OVERHEAD ROOF CONSOLE INOPERATIVE/SERVICE SAFETY/ RESTRAIN SYSTEM/ SUNROOF INOPERATIVE/ DOME LIGHTS INOPERATIVE/ DTCs B1A7A and U1121
- Colorado Springs, CO, USA
- Knoxville, TN, USA