Hatch back/lift gate hatch back binds and back window explodes in the mechanics face knocking him to the ground. This lift gate mechanism has failed for the second time. This time there were potentially severe consequences. This time I attempted to open the hatchback and it started binding, so I immediately closed it and took it to the dealer. Since this had happened before, I knew immediately what was happening. A friend picked me up and drove me to work. One hour later the dealer called me and said that the window exploded when the mechanic opened the hatch back. He said it blew up in the mechanics face and knocked him to the ground. The dealer says this is an insurance claim and somehow tried to blame the whole thing on me. I was in shock. It will take a week to fix as it involves body work, etc. The dealer's body shop explained that the high mount stop light and trim are attached with double face tape and if they come loose they bind inside the hatchback. I don't feel it is my insurance company's responsibility to pay for something the dealer caused. First, I think they sent a rookie mechanic to look at my liftgate and he forced it open which caused the explosion of glass. Secondly, this is a very dangerous problem created by Chevrolet's poor design. Why haven't they done a recall on this. I have read other complaints about the same hatchback failure. Now the dealer is going to fix mine again with double stick tape and this problem is going to occur again. The glass could explode on me on my grandkids or another mechanic. I will be nervous everytime I open that hatchback and I will never, never buy a General Motors car again. The dealership treated my husband and I terribly. They knew they had the upperhand in the situation and they knew there was nothing we could do.

- Commerce Township, MI, USA