10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We rented a 2005 Chevrolet Trailblazer from alamo rental in cleveland Ohio on July 7, 2005. On July 10 we parked the vehicle in a valet zone and my wife and I stepped outside the vehicle to remove our daughter. I turned off the vehicle but left the key in the ignition. When we closed our doors the doors automatically locked before we could open the door to remove our child. We were forced to call 911. When the officer could not unlock the vehicle and a follow up call to the locksmith revealed that they were still 30 minutes away we were forced to break the rear window to gain entry and remove our child. When we returned the vehicle the rental agent was aware of similar lockouts. We have owned both Toyota's and Volkswagen that will automatically lock the 3 passenger doors but require the driver to manual lock the driver side door or to use the key fob while standing outside the vehicle. Consequently, we are furious that GM would install a system that could instantly endanger a child especially on a hot summer day.
- Dallas, TX, USA
- Canton, NY, USA