Two weeks ago we put new tires on my Trailblazer at 28,700 mi. We were leaving for a trip and took it to have the front end aligned to be sure the new tires wore properly. We did not go to our dealer as there was no time before the trip. Upon checking the car, they discovered both my front struts were leaking badly and they no longer gave a firm ride. We had no choice but to have them replace both struts at only 28,700 mi. The repair shop was quite surprised that both struts were bad. My Trailblazer is garaged, has extremely low mileage, is driven only on city streets or freeway and never carries any loads. Even though we were past the 36 mo. Portion of the warranty, the repair shop told us that they felt the struts should have lasted far longer than 28,700 mi. And that with the excellent care of my car, it was far too early for them to have to be replaced. I checked with some friends who had their cars for far longer than me and many more miles on it and they had never had any issue with struts. I decided to contact GM to file a complaint. They contacted me and the interviewer told me that she completely understood why I would be upset. However, today I was called and told that they would not help with any of the cost for replacement of the struts. My concern is for the safety of other people that own Chevy vehicles with the same struts. We were told that we should not drive our car with the bad struts on the freeway because it was not safe. I want to file a formal complaint so that others can be made aware of the possible dangers of the struts failing at such an early mileage. I plan to contact whatever agencies necessary to make sure the public knows about the problem.

- Visalia, CA, USA