Dealer was contacted Jan 2005 to schedule replacement parts for rear lights as part of the recall. I was told that they could not do it without the recall notice number that was sent to me. Called back a day later and gave the dealer the number from the recall notice. He told me that the parts would need to be ordered and they would call me. I received a third recall notice from Chevrolet on 2/26/05 and called the dealer on 3/2/05 and spoke with a man in service. He told me that the parts were not ordered and that I would need to bring the car in for them to order the parts and then again when the parts come in. I have explained to him that I have replaced 6 taillight and brake lights within the last 6 months and why wasn't I informed of this when I called before. Apparently they do not have a call back procedure for when they screw up.

- Colchester, CT, USA

2003 Chevrolet trailblazer - purchased in may of 2003 off of the sales floor - around 5 miles on it - truck began squeaking - took it in, they said bad break pads, changed them out and gave it back (2 days without truck) - squeaking still there - took it back in - service tech said the front spindle was bent - told me I couldn't drive it it was unsafe (5 more days without truck) - at the same time they take truck to body shop because rear hatch won't shut it too is bent - same with the hood (hmmmmmmmm!!!!) - rear wiper motor then busts (now I'm erked) - driving down the highway at 55 and truck shuts off - no power steering almost wreck it seems the gas gauge is not accurate!!!!!!! - then blower motor won't shut off without taking fuse out... no heat in rear heaters, climate control doesn't work (yet a few more days without truck)- the last straw - my 9 month old truck has a broken transfer case and the 4-wheel drive went out - of course the 4-wheel drive went out on a steep hill in the middle of winter - not acceptable in Alaska not acceptable in a new truck!!!!!! - had to get out of a defective truck so now we are stuck with a brand new Tahoe that is $10,000+ upside down! you decide who is wrong in this case!

- Wasilla, AK, USA