10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,732 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
About two years ago while I was trying to close the glass rear hatch on my 2003 Chevrolet trailblazer it exploded in my face. I was cut on my hands, face, and got glass in my eyes. I went directly to the dealer (arrow Chevrolet, now called sunrise Chevrolet, in midlothian il.) the service dept. Looked at the damage and said they never saw anything like that, (I found out later that it is common) they sent the vehicle out to a "window repair shop" to have the glass replaced. When I got the car back, I noticed that the window was not aligned properly; the service dept. Looked at it quickly and told me that it was fine. Three weeks ago while driving down the interstate at 70 mph a loud vibration came from the glass window hatch, as I slowed down the high mount rear stop tail lamp assembly, which is a large fiberglass body piece as wide as the car and 3 feet across flew off my car striking a car in back of me. I pulled over and so did the other driver, the other driver was very shaken as so was I. slight damage to the hood and the bumper of the other car and he said that it was ok since the car was old. My car now is missing a large piece of the body and the third brake light. It was run over by a truck... the window company that replaced the rear hatch window did not affix the panel properly to the window; I have seen may complaints on other web site that the factory install and the double face tape that is used malfunctions all the time, please help me, we are dealing with two issues here, the rear window exploding and injuring me and the faulty double faced tape that is used to secure outside parts to the car. In addition, the Illinois state police stopped and told me that they could have given me a ticket for driving an unsafe vehicle but they gave me a pass and told me to write to you and send them a copy of my letter.
- Palos Hills, IL, USA
The contact owns a 2003 Chevrolet Trailblazer ext. The contact opened the rear hatch and heard a cracking noise coming from the top. Approximately three to four days later the contact noticed that the center high mounted stop lamp bracket failed. The vehicle was brought to the dealer simmons-rockwell Chevrolet. The dealer took the vehicle to another mechanic, and informed the contact that the failure was typical for that type of vehicle and was indeed a safety issue. The mechanic stated that the entire center high mounted stop lamp could become detached while driving and strike another vehicle. The contact found another complaint online with ODI # 10061979. The contact filed a complaint with the manufacturer, and was given case # 71-500170558. Also, the contact stated the fuel system failed. In January of 2007, the contact detected an aroma of gas while driving the vehicle. The odor became increasingly potent, and the vehicle was taken to the dealer, who stated that the fuel pump module was corroded and leaked. And the dealer quoted a repair price of $800. The fuel pump filter was repaired, and after serious negotiations, the contact was only required to pay $196. The contact searched online, and found an open investigation, PE07013 from NHTSA dated March 12, 2007 for the fuel system. The failure mileage was 42,229.
- Bath, NY, USA
2003 Chevrolet trailblazer - purchased in may of 2003 off of the sales floor - around 5 miles on it - truck began squeaking - took it in, they said bad break pads, changed them out and gave it back (2 days without truck) - squeaking still there - took it back in - service tech said the front spindle was bent - told me I couldn't drive it it was unsafe (5 more days without truck) - at the same time they take truck to body shop because rear hatch won't shut it too is bent - same with the hood (hmmmmmmmm!!!!) - rear wiper motor then busts (now I'm erked) - driving down the highway at 55 and truck shuts off - no power steering almost wreck it seems the gas gauge is not accurate!!!!!!! - then blower motor won't shut off without taking fuse out... no heat in rear heaters, climate control doesn't work (yet a few more days without truck)- the last straw - my 9 month old truck has a broken transfer case and the 4-wheel drive went out - of course the 4-wheel drive went out on a steep hill in the middle of winter - not acceptable in Alaska not acceptable in a new truck!!!!!! - had to get out of a defective truck so now we are stuck with a brand new Tahoe that is $10,000+ upside down! you decide who is wrong in this case!
- Wasilla, AK, USA
- Carthage, NY, USA