Dealer was contacted Jan 2005 to schedule replacement parts for rear lights as part of the recall. I was told that they could not do it without the recall notice number that was sent to me. Called back a day later and gave the dealer the number from the recall notice. He told me that the parts would need to be ordered and they would call me. I received a third recall notice from Chevrolet on 2/26/05 and called the dealer on 3/2/05 and spoke with a man in service. He told me that the parts were not ordered and that I would need to bring the car in for them to order the parts and then again when the parts come in. I have explained to him that I have replaced 6 taillight and brake lights within the last 6 months and why wasn't I informed of this when I called before. Apparently they do not have a call back procedure for when they screw up.

- Colchester, CT, USA