The contact owns a 2009 Chevrolet Traverse. The contact stated that the recall remedy failed. The contact stated that she opened the liftgate to put something in the vehicle and the liftgate fell down and struck her in the head. The liftgate continued to force down on the contact, trapping her and continuously pushing on her back. An eyewitness observed the failure and helped to pull the liftgate off of the contact. The contact did not seek medical attention, but sustained bruising on the back and soreness from her head and neck. The local dealer (Washington Chevrolet, 1 raymond blvd, Washington, pa, 15301) was contacted at 724-222-2800 and informed her that it would cost her to have the recall repaired again. Due to the cost, the vehicle was not repaired a second time. The manufacturer was made aware of the failure and provided case numbers: 8-3387134924 and 8-3450670027. The manufacturer confirmed what the dealer stated. The failure mileage was approximately 87,700.

- Washington, PA, USA

The contact owns a 2009 Chevrolet Traverse. While the vehicle was parked, the liftgate failed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 89,000.

- Janesville, WI, USA

The contact owns a 2009 Chevrolet Traverse. The contact stated that NHTSA campaign number: 15V415000 (structure) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the failure due to prolonged hold times. The contact experienced the failure and had to disconnect the liftgate actuator because it had fractured. The liftgate remained inoperative. The contact's VIN was associated with the recall since June 23, 2015. The failure mileage was 89,000. VIN tool confirms parts not available....updated 02/04/16

- Crossett, AR, USA

The contact owns a 2009 Chevrolet Traverse. While driving over a speed bump at approximately 40 mph, the liftgate opened without activation. The failure recurred constantly. The contact received a notification of NHTSA campaign number: 15V415000 (structure) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

- Byram, MS, USA