10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
73,347 miles

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« Read the previous 20 complaints

problem #38

Sep 142015

Traverse

  • 66,000 miles
My Traverse just pulled a P0008 and P0017 engine code. After bringing it to the mechanic, I had an oil flush and induction system cleaning. The following day the P0008 code when off again. This is specific for the timing chain which is directly affecting the cam and crank positioning (creating sluggish performance and poor fuel economy) apparently there was a recall and warranty extension for 08-09 Chevy Traverses however that has not transferred over to my particular model year, which was built in 09 but sold as an 2010. The vehicle is 8 months out of warranty with only 66,000 miles on it. -(please note service bulletin 10287C date of issue April 13, 2012) (also note the letter sent to owners about the ECM reprogramming, did not resolve the problem and warranty extension would be provided for 10 years 120,000 miles)

- North Mankato, MN, USA

problem #37

Sep 132015

Traverse

  • 54,000 miles
Car stalled out 1 month prior to this particular incident in the middle of a residential intersection. Check engine light did not come on either. Took the car into Goodyear for a check and nothing showed up on their computer, car was driven for 20 min without incident either. Was advised to try and use a fuel injection flush. Gasoline could be smelled inside the car after the stalling incident. 9/13/15: While driving on the freeway the check engine light came on, car started to slow down dramatically. Strong smell of gasoline started to seep into the car. Car finally stalled out as we approached the shoulder lane. The smell of gasoline was very strong at this point, inside and outside. Car was towed to Goodyear. Hooked up car to the computer and there were 6 things wrong with the car. Was told to take it into the Chevy dealership where I bought the car in 2010. Owner of Goodyear store also informed us that prior to our car coming in, 3 cars of the same make, model, and year came in this past year for the same problem. They advised all of the other 2010 Chevy Traverse owners to go back to the dealership. Brought in the car to dealership. Upon starting up my car, the entire service area started to smell of gasoline. Car was hooked up to the computer and I was then told that I would have to pay $2200 to fix the "multiple problems". the 5 out of 6 fuel injectors were misfiring. Fuel pump, injectors, spark plugs, and more need to be replaced. Check engine light never turned on once since I bought this car in 2010, until the incident on 9/13/15 on the freeway. My warranty just ran out in may of this year, without incident! now that my warranty has expired, this happens!

- Wahiawa, HI, USA

problem #36

Sep 112015

Traverse

  • 120,000 miles
Traction control warning light flashed on and off several times. When it was on the steering became difficult. Tried to pass a slow moving truck. Engine rpms when up but vehicle did not accelerate. Check engine light came on. Had mechanic check code and the following codes show up U0121, U0073 and U0121 he stated a product safety notice #14515B had been issued for this problem. Contacted a Chevy dealer and was told this was not a recall issue.

- Smithfield, VA, USA

problem #35

Feb 242015

Traverse

  • 82,000 miles
Me & my family were driving on the highway, doing 65 mph, & suddenly the chime in my vehicle goes off, & in the display window it reads service traction control, service stabilitrak & park assist off. Also the engine light & I believe the stabilitrak light come on. Then the vehicle just slows down & when I try to push the gas to go, it will not go over 20 mph. I put my hazard lights on & luckily I was just a few minutes from home. The next day I take my vehicle back to greg may Honda where I purchased it, they put it on that machine & they said I would have to take it to a Chevy dealership. That same day I take it & they tell me it's the throttle body. So I drive my vehicle home & try to come up with the money to make the repair & I take my vehicle to my personnel mechanic on Feb 27, 2015, they replace the throttle body for $521.79 (I do have receipt). 3 months later on May 23, 2015 the same problem happened again while I was out of town. 3 months after that on Aug 7, 2015 it did it. And again on Sept 1, 2015. I purchased this vehicle used on Nov 29, 2014, I only had it 3 months when it began to mess up on me. Each time it happened I am either on a busy city street or on the highway. I have 5 children in my vehicle & this is extremely dangerous for my family.

- Waco, TX, USA

problem #34

Jul 112015

Traverse

  • 67,700 miles
Car was parked and running, turned off the key and pulled it out of ignition and the car stayed running. Had to put key back in and turn 'on', then turned off and it turned off the way it should. Concerned how this will affect my steering/electrical/brakes/ and anything else that the ignition affects.

- Midland, MI, USA

problem #33

Jun 102015

Traverse

  • 66,128 miles
Engine appears to have a significant loss of power. Code P0008 comes up on the code reader and scanning the engine with a scan tool reveals that the timing chain is having issues. With some research I found NHTSA reference- 10043857 and tsb reference- sb-11340 for this issue. GM states that it was an issue with 2006 to 2009 models. I feel though that the problem has not gone away with the 2010 model as the customer service lady at GM seems to indicate. I also have heard that GM has extended the coverage to 10 years / 120K miles for this issue. Im getting nowhere with GM so far!

- Apple Valley, MN, USA

problem #32

Jan 152015

Traverse

  • 68,000 miles
I had my vehicle diagnosed with a timing chain issue that is common to this engine. GM has a special coverage adjustment (#11340A) that is having their dealerships changing out the defective timing chains up to the model year 2009. My vehicle is registered as a 2010 but has a build date of 11/09 and I believe should be included in this special coverage. I have been told by both GM and the dealership that they are going to be of no assistance in this matter. The repair will cost around $4500.

- Hamburg, NY, USA

problem #31

May 132015

Traverse

  • 73,000 miles
I have been hearing noise coming from vehicle for the last 2months, I have had 3 recalls on my vehicle in the last year.the noise is coming from the engine area, they meaning the machanics cannot figure out where the noise is coming from. Theyhave finally figured it out and its coming om the engine/also there was a recallon the anti freeze container and I brought it to kerbeck in atlantic city they said there is no problems/there is a leak coming from somewhere!! this veh is not worth my time and energy. Should I repair the product after there was a recall and no problems, im disgusted by this matter and if I could get a hold of a GM I would tell him where my thoughts are on this veh..

- Atlantic City, NJ, USA

problem #30

May 112015

Traverse

  • 115,000 miles
Brought the 2010 Chevy Traverse to dealer for a leaking water pump that was fixed under warranty in November. Vehichle was in reduced power mode once it was started up after work was completed on water pump. At that time I was informed the timing chain was stretched and had to be replaced. The GM dealer quoted me $1834 to replace. Unacceptable at this mileage for a timing chain to be stretched that much. GM needs to recall these vehichles for this and many other items and fix their junk that they turn out for top dollar. That isn't an easy tab to pick up for most of us.

- Anaconda, MT, USA

problem #29

Feb 272015

Traverse

  • 76,000 miles
On the way to longview Texas, we were driving on the loop in palestine when the stabilitrak light came on, the check engine light came on, and park assist light came on. The vehicle lost power quickly and we had to cross two lanes of traffic to get to the shoulder. I am pregnant and my (xxx) year old was in the car. Vehicle was towed, I had to pay for a rental car. The bacon Chevrolet in palestine charged me $150 to run diagnostics and give me an oil change since that was due up. They fixed three recalls that were due on my vehicle I had owned for 1.5 yrs, then none of the lights came back on. Again on May 12th, yesterday, my vehicle stabilitrac light came on, check engine light came on, and the vehicle RPM's would go to about 3,000 only driving 40 mph. I was able to make it home and parked the car. My husband came out to check on it and the stabilitrak light had gone off but check engine light is still on. I called local dealership tom light Chevy and was told "there have been no issues with this", they must not get the internet there. This has been a huge problem with multiple owners of both the Traverse and the equinox (my sister has one that has the same issue) from the 2009 all the way to 2013 model from what I have seen. I want to know why there has been no recall and why we are paying to run diagnostics or to fix things when the lights come on again and tell us the issue is something else?! GM needs to do a recall or they are going to lose many customers with the way it is being handled. If these lights come on again soon, this will be three times in six months! I am looking at trading this vehicle in and telling everyone I know to stay aparts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).way from GM if this is handled improperly.

- College Station , TX, USA

problem #28

Apr 212015

Traverse

  • 68,500 miles
The timing chains of the engine stretched prematurely cause engine service check light to activate. Chains needed to be replaced to ensure proper functioning and prevent engine failure.

- Wadsworth, OH, USA

problem #27

Mar 282015

Traverse

  • 125,000 miles
Truck was being driven on the freeway, driver accelerated to pass another vehicle and it acted as though it had run out of gas. It was pushed to the gas station and filled up with gas, then it wouldn't start and eventually the battery died. It was jump started and drove a few miles to the house with a knocking sound. Independent mechanic evaluated it and said the engine is blown. It had regular maintenance, without missing an oil change, all maintenance has always been done on this vehicle since it was bought brand new in June of 2010. There were three safety recalls, one including a gas tank issue, and although several messages were left on the "recall hotline", no return call was ever received. Mechanic says there is metal in the oil but the engine oil is not low.this vehicle is too new to have a blown engine. Help!

- Phoenix, AZ, USA

problem #26

Feb 172015

Traverse

  • 115,000 miles
The contact owns a 2010 Chevrolet Traverse. When the ignition was turned to the on position, the vehicle vibrated and the check engine warning indicator illuminated. The failure recurred continuously. The vehicle was taken to an independent mechanic, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

- West Lafayette, IN, USA

problem #25

Mar 042015

Traverse 6-cyl

  • 52,000 miles
While driving around 40 mph several dtc codes appeared on the dic including stability service and engine power reduced. Vehicle speed reduced significantly (20-30mph) while in moving traffic and extremely bad weather conditions. Took vehicle to the dealer who reported codes of P0008 (timing chain stretched), P2610 (ECM faults) and P2101 or P1122 (not sure but dealer stated throttle body control error). Vehicle is under 5 years old (purchased in Aug 2010) and under 100,000 miles to timing chain and ECM were covered in full under GM warranty. Throttle body coverage was removed in 2009 (per what I've read on the internet) and was not covered. Dealer agreed to split cost (they covered labor, I paid for parts at dealer cost). Good deal on the warranty and dealership's honorable effort to fix my 2010 Chevy Traverse but there are many complaints about the timing chain and throttle body and lost power while driving in traffic. This is a serious safety issue and GM should recall all vehicles involved and not wait until there is injury or death involved.

- Bel Air, MD, USA

problem #24

May 232013

Traverse 6-cyl

  • 78,340 miles
On the day of purchasing the vehicle, only seconds after signing the contract, I was told the vehicle could not be driven because of safety recalls. Had to wait three weeks before getting the vehicle I purchased, very nervous after that situation. Then after only having the vehicle approximately 8 months the power steering pump, water pump, and leaking hoses went out with over $1,500 in repairs. Three days after the second incident they called, after I brought the vehicle in for more business to get an oil change, tires rotated and a safety check, and they told me the tires were unsafe and they would not rotate the tires. They further stated that they would replace the tires for approximately $800. I am now on the fifth (5th) day without the family vehicle and very stressed. A 20 year veteran retired from the United States marines is asking for your support and assistance to make a bad deal right. Here is my statement on the last 9 months with dealing with prince Chevrolet of albany, 2701 ledo road, albany, ga 31707 and my breaking down lemon and vehicle. I am outraged that this is the type of customer service I am receiving from Chevy and I want out of the contract. I no longer want anything to do with Chevy or GMC. I hope to hear back from someone other than the local prince of albany staff, they are obviously giving me the run around. Thank you prince Chevrolet for not supporting your veterans and customers of Georgia with the right service. A great way to show the example of the rich stealing from the poor. I am not rich enough or powerful enough to hold prince Chevrolet of albany, 2701 ledo road, albany, ga 31707 accountable but ask that someone assist me so I can just get back to a normal life and Transport my family around safely.

- Leesburg, GA, USA

problem #23

Feb 142015

Traverse 6-cyl

  • 85,380 miles
Was driving my Chevy Traverse at around 45mph when suddenly received vehicle notifications stating "service traction control service stabilitrac and reduced engine power." Immediately I was at a loss of engine power and was suddenly reduced to 15mph nearly being rear-ended. I had to vear off the road, shut the vehicle down, and then restart it only to make it another mile up the road before the symptoms occurred again. I was forced to repeat these steps 5 more times before making it to my destination. Upon investigation of this mechanical issue I've learned of hundreds of other consumers experiencing the same exact symptoms with not one providing a repair solution. Many have paid upwards of $500-$1000 in repair costs and are still experiencing the same problems. I have driven my vehicle twice since the first occurrence and each time experience the same symptoms. Am I to pay for dealer repair when it seems there is no proper solution? I now have a $20000 vehicle that I don't feel safe putting my family in, which is ironically why I purchased it in the first place. I suppose I am forced to have it serviced at my local dealer but am certainly not optimistic about the results. This vehicle is a death trap! recall this very dangerous problem before someone is seriously injured or killed.

- Chesterfield , MI, USA

problem #22

Dec 302014

Traverse 6-cyl

  • miles
Tdc P008 is tripped in vehicle. It says something is wrong with the timing. It just happens that this code showed up the day after I had recall work on the vehicle for seat belts and airbags. They also checked the water pump for leaks. The dealer said that it has nothing to do with work they did the day before.

- Two Rivers, WI, USA

problem #21

Jan 062015

Traverse 6-cyl

  • 113,000 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated that the check engine warning light illuminated while driving at unknown speeds. The vehicle was taken to the dealer where the technician diagnosed that the timing chain failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 113,000. Updated 04/06/15 the consumer stated 2010 model year vehicles should be included in the special bulletin #11340. The vehicle was repaired at the owner's expense. Updated 11/3/2015

- Godfrey, IL, USA

problem #20

Dec 092009

Traverse 6-cyl

  • 9,500 miles
I purchased our 2010 Traverse new in September of 2009. We have experienced the power steering failure and replacement 3 times. The power steering gear was replaced at 9500 miles, at 35,000 miles, and now it is out again at 48,000 miles. I have a check engine light that won't go off, now they are telling me my timing chain needs replaced based on the codes detected from the computer. I have tried to get GM, and or a local dealer to work with me on these on going issues, and they could care less.

- Dublin, OH, USA

problem #19

Jan 082015

Traverse

  • 79,000 miles
My 2010 Traverse experienced a severe safety issue this morning. While driving approximately 65 mph, the traction control warning light illuminated and the engine speed was immediately reduced to approximately 15 mph. This occurred without warning and in heavy freeway traffic nearly causing my vehicle to be rear ended by several other cars. I turned on my hazard signal and managed to reach the road shoulder after traffic had cleared. After stopping for 10 minutes I restarted the vehicle in an attempt to drive to the closest dealer for service. After covering about 6 miles the same warning lights appeared and the vehicle speed was reduced again, but I manage to reach the dealership. At the Chevrolet dealer the vehicle was diagnosed that the throttle body had failed & needed to be replaced. The dealer service department stated that this was not a warranty item. I paid the significant cost for the repair myself and contacted both GM & Chevrolet division to notify them of the failure and ask for reimbursement for what is clearly a major safety issue. Further research indicates that a significant number of Traverse owners have reported the same problem and service reps at both Chevrolet & GM said they were familiar with the issue but no recall has been issued from them. My case for cost reimbursement is still pending.

- New Albany, OH, USA

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