10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,347 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Chevrolet Traverse. While driving at an unknown speed, the vehicle went into power safe mode and stalled without warning. The dealer stated that the throttle body needed to be cleaned. The throttle body was cleaned, but the failure recurred. The manufacturer was made aware of the failure and decided to replace the throttle body. The failure mileage was 40,000.
- Clinton , OH, USA
July 2014 my Traverse had around 67,000 miles on it, and it had started overheating. We took it to a Chevrolet dealership and had the issue taken care of. We had also asked them to address the recalls that we had received notice on.one issue was fixed, and on the invoice they had made note that they would contact us when the other recall parts were in. For 2 months, no phone call from them.we had received no call that the parts were in.then the end of September while driving back from the coast, I heard a noise that sounded like a cap being clicked by a teen. Blamed my niece, but after reading the legal documents on the lawsuit, it had to have been the same thing. The next issue that would be what I consider the last straw with this vehicle.in the next day or so, it became hard to turn at low speeds.we checked steering fluid, and it was low but no where near empty.we added additional fluid and thought that was the fix.the steering issue continued to worsen.driving into work I needed to turn off the main hwy onto a St., during the morning rush hour.I was barely able to make the turn. It took all I could do to turn. Was very scary, and I was thankful that our children were not in the car.when I arrived to work, I was unable to pull into the parking lot of the office. I ended up having to park on the St due to being unable to effectively turn.we took the Traverse to a different Chevrolet dealership to find out that the pump, rack and pinion, strut and cv boot were failing. Found this to be very odd, most often a cv boot wears out on a vehicle with higher miles than the 70,000miles.cost to repair is at $2500, due to Chevrolet for the neglect. Now we are looking for a different vehicle and they only want to offer 14,000 trade in?a $40,000 vehicle worth near 1/4 of what we have paid for it in only 4 years.it is now worth nothing, but I'm upside down on an loan!
- Terrebonne , OR, USA
While at a stop sign our 2010 Traverse shut off. It powered down everything, it would start up again but would shut down several times again. My son was in the passenger seat and noticed when he pressed down on a certain spot on the passenger side floor the car shut off. We have our car at the Chevrolet place now and they were very skeptical until my son placed his foot on the spot and the car shut down right in front of them. They will be looking at the car Monday 10/13/14 to see what the problem is. This car in no longer under warranty, I would think this is Chevrolet problem with the Traverse. (?)
- Coppell, TX, USA
The contact owns a 2010 Chevrolet Traverse. The contact stated that the air bag sensor illuminated. The vehicle was taken to an authorized dealer. The technician cleared the code but the failure recurred. Also, the contact indicated that while traveling approximately 35 mph, the vehicle stalled. The vehicle was towed to an authorized dealer who indicated that the engine may need to be replaced. The technician stated that further diagnosis was required. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
- Philadelphia, PA, USA
I was driving and I heard the check engine alert (3 dings). The warning said service traction control service stabilitrak. After that, the car would take longer and I had to press a lot harder on the gas to accelerate. There are about 3 forums which all include complaints like this however the dealer is saying they will not recall the throttle body which is the part that they are replacing. The throttle body is also in several other GMC vehicles such as the acadia
- Schertz, TX, USA
Having hard steering at low speeds! have read many threads about this! also have had oil being sucked up into engine intake and burned into engine causing premature converter and O2 sensor failure! also have check engine light for P0008 due to crankshaft reluctor moving?
- Taylorsville, KY, USA
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving 5 mph, the vehicle vibrated as the engine warning light illuminated. In addition, the vehicle stalled. The failure occurred on four different occasions. The vehicle was towed to the dealer where it was diagnosed that the fractured valve spring and the engine assembly needed to be replaced. The vehicle was repaired. The failure mileage was 57,300 and the current mileage was 57,330.
- Borchester, MA, USA
My car engine continues to run while the key is out of the ignition. This has happened several times, I have to put the key in and try turning the ignition off several times before the engine will actually shut down, after each incident this drains my battery and then my car requires to be jumped it also has takes several attempts to get the car running again and sometimes after this happens it puts my car in "limp" mode meaning the car will not shift out of second gear while driving it. I took the car back to the Chevy dealer (bob steele in cocoa fl) explained to them the issues and told them I have googled the issues as well and that lots of people are having the same problem with the engine still running while the key is in their hand and Chevy stated they never heard of this before. The dealer called and stated that it would cost me $200 to replace my ignition in my car which I did and that would fix the engine running issue and would fix the "limp" mode issue. The repair lasted a week and then I stopped to get gas and the car would not shut off again after several attempts of turning the key to the off position it finally shut down, after getting gas it took several attempts for the car to turn back on ( at this time it did not go into "limp" mode) I took the car directly back to the dealer who has had the car for four days now. I just recieved a call from the Chevy dealer stating it would now cost me $1200 to repair the fuse box and wiring that has some how become wet in my glove compartment.. again I stated that I am not the only person having this problem and that other people have also been told that they have water in their fuse box (which I assume should of been sealed properly to prevent this from happening)so I am now driving a car that refuses to shut off or can put itself into "limp" mode affecting the driving ability of the car.
- Titusville, FL, USA
Throttle body went out at 66000 K miles. Was told by dealership that the sensor on throttle body shorted out. At the point that it went out. Power to the engine was reduced and car immediately decelerated, almost causing an accident.
- New Lenox, IL, USA
Driving to our work christmas party on the hwy then suddenly 3 chimes and "traction control off, service steadily track, engine power reduced" shows on dash board. We pull over to the nearest safe location. Turn the vehicle off for about 5 min. Then start again, we drive 5 miles then the exact same thing again. We end up having to pull over another 4 times before we reach our destination. Next daytook it in to Chevy dealership, charged me 100 diagnostic fee. Told me it was throttle body needed replacing, and sparkplugs and injectors needs changed. Total was going to be about $1200, I declined because I was told I had "bumper to bumper" extended warranty. Come to find out none of the repairs were covered by this "bumper to bumper" warranty. This is definitely a problem that is found on a lot of Chevy vehicles and needs to be taken care of. We spend so much money on these vehicles for Chevy not to accept there is obviously a safety concern here, and they need to be responsible.....first and last GM vehicle we will ever own for sure.
- Grandfield, OK, USA
I was driving on the expressway at a speed of 55mph when I heard a ding sound, my stabilitrak light came on and the dash board read "service stabilitrak". another ding sound was made and my dash board then read "engine reducing speed" and my SUV immediately began to reduce my speed to 25mph.. immediately had to get over to the side so that no other cars or trucks would crash into me.. I drove it for another week and the same thing happened again while pulling out of my parking lot. Took to dealer and behold they told me it was the throttle body the same that others online were told. And yes just as others have mentioned online, its not covered under the power train warranty although it reduces your engine power. Many have had the throttle body replaced only to have the same problem happen again a few months later. This is happening to numerous amounts of people that have GM cars, SUV's, and trucks. This can not be a coincidence that this many people have had the same scenario and problem happen to them. This is a very dangerous situation to be on an expressway and have your speed be reduce immediately. I had my kids in the car and even they were scared of what occurred. This is very dangerous when you have trucks and semi's driving behind you, they can not stop that fast. Does someone have to die in an accident before there is a recall on this matter??
- Westmont, IL, USA
This vehicle was taken to champion Chevrolet for a recall for a failing water pump seal. During that analysis, the power steering pump and rack assembly was found to be low on oil and with metal shavings in the pinion rack was near failure. The failure mode on this model and all Traverses, enclaves, and acadias is the ultimately steering lock and a probably crash. This is a definite recall item that should be finally determined by NHTSA for all years of this vehicle. The repair estimate is over $2600 as the entire front engine assembly has to be removed. Other owner experiences indicate that this repair is widespread in these GM models and is a serious safety issue.
- Sparks, NV, USA
For months and months I heard a noise from the steering section...like it needed oil. We checked the fluid and noticed it was low. We have to repeat the fluid every month or so. I was driving and all of a sudden my steering became stuck. Now I need $1000+ repairs for a vehicle that is only 3 years old w/ 40,000 miles. This is unfair.
- Gloversville, NY, USA
Water pump replaced in March 2013, covered under warranty. HVAC actuator also replaced at this time. 2000 mile trip made after repair and upon return engine suffered catastrophic failure on April 2, 2013. Diagnosis catastrophic failure of the 3rd cylinder. Cause unknown. Occurred during morning commute on heavily trafficked highway. Children were in car when it stalled. Had to be pushed from center lane of traffic and then towed to dealer. One week after car returned from engine replacement, leak appeared in HVAC. Leak repaired and car retrieved April 29, 2013. A week to the day of the car being repaired, service stabilitrak system light came on. Power steering seemed non existent and check engine light appeared. This problem required replacement of internal mode switch, reprogramming of electronic control module and transmission control module. Car retrieved May 7, 2013. Car returned but steering wheel still difficult to turn and squeaks when in use. Problem seems to worsen with increasing temperatures. Additionally, radio will not always shut off after driver door opened. Service stated they could not reproduce problem but happens frequently to driver. 4 serious service requirements in two months for a 2.5 year old car with under 60K miles. Chevrolet certainly doesn't make a vehicle to last and this vehicle is certainly not a car to call safe or reliable.
- Savannah, GA, USA
I was driving through town back in February and my "service stabilitetrak" "traction control off" and "reduced engine power" lights come one. I took my car to the nearest dealership and paid $99 to find out what was wrong. They said I needed to replace the throttle body. The lights all went off on my way home so I thought it might be a fluke thing. Well it just happened again 3 months later. I was going up a hill that has a immediate curve after it (we live in the mountains) and almost got rear ended because the car went from 55 to 25 as we were going up the hill and it wouldn't pick speed back up, the RPM's would just shoot up. This part is faulty part on many Chevrolet Traverse's and many other GM model's. on edmunds.com there are tons of people complaining about their throttle body's being bad and being dangerous. My four children all under the age of 5 could have been very badly injured or killed if that truck behind us didn't have good brakes. We were fortunate that we had a close call. I contacted GM and they referred me to a district specialist, but that person was suppose to call me back today between 1-3 and now it's 6:43 and they leave at 6:45, so I'm sure I won't hear from her today. I called to complain that she didn't call me during the time she was suppose to call, so now she has another 24 hours to call me and I doubt that will happen either. After this experience I don't think I'm ever going to buy another GM vehicle again, they're not issuing recalls on the parts that need to be and it's putting people's lives at risk.
- Yelm, WA, USA
Received a letter from GM that my car might have a leaking water pump seal. (it does because I have had to add coolant). The letter states that for the next 2 years Chevy will add coolant as needed. Why not recall the car and replace the water pump. It is not going to magically stop leaking in 2 years.
- Albuquerque, NM, USA
Vehicle was driven back home after a 20 min journey. Switched vehicle off, removed keys, I came back to remove last bag from vehicle - white smoke was coming from under hood. Tried to put out with a small fire extinguisher. Flames now coming from hood and out of front grille. Called 911. Within 20 mins car was a total loss, with damage to adjacent home. Informed insurer and GM customer care. GM claims dept have investigated and no GM fault determined. 18 month old vehicle must not catch fire by itself, more action required. Vehicle is now in the hands of our insurer. Please note we are in Canada - we also have informed Transport - but we feel the us authorities should be aware. Seabright, nova scotia, B3Z 3A3.
- Seabright, MI, USA
- Holland, MI, USA