The contact owns a 2011 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact stated that the liftgate failed to stay open. The contact had to manually hold the liftgate open. The failure mileage was unknown.

- Frefno, CA, USA

The contact owns a 2011 Chevrolet Traverse. The contact stated that the liftgate failed to function properly. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was unknown.

- New Orleans, LA, USA

The contact owns a 2011 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when the lift gate was opened electronically, it went up and, once it reached the top, shuttered and closed extremely fast. The failure mileage was 54,000. Update 01/15/16

- Emory, TX, USA