5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,556 miles
About These NHTSA Complaints:
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Letter from congressman gosar on behalf of constituent re 2011 Chevy Traverse multiple recalls (attn: Stephen briggs). The consumer stated her vehicle had three major safety recalls regarding the air bags, seat belts and water pump. Recently, while driving the stabiltrak service traction control light illuminated, followed by the engine powering down and the engine light illuminated, at which point the vehicle decelerated from 65 mph to less than 5 mph.
- Queen Creek, AZ, USA
While traveling on the highway heading to the airport, we were going approximately 60mph.the engine light came on and truck began to power down. The traction control/stabili track light also came on and we were losing speed and could not accelerate. With other vehicles around us were going 60mph or more we had to try and get off highway to side of road before our truck lost power all together. We then shut off the truck let it sit for few minutes and then turned truck back on. We were then able to pull back on to highway at full speed. It happened a two more times before we were able to reach our destination. Three days later we were back in our truck leaving the airport heading home and within 5 minutes of being on the road our truck began to power down again, check engine light came on and stabili track light also came on. We had to again pull over but this time at least 5 times before we were able to make it home. It was a very dangerous and scary ordeal. We contacted atlantic Chevy about the problem and we brought truck in a week later due to the fact that they said they did not have a loaner vehicle available for us. We were told that it was the throttle body and we were not covered since we were past our 3yr/36,000 miles warranty. After much research, we have found that we are one of many other GM customers who have had the same situation with their vehicle powering down in the middle of driving. This is not just a random problem with our vehicle but appears to be a defective problem with the part. Customers are being expected to pay for this to be fixed when in fact it should be a recall on the part or it should be covered under the federal emissions warranty. I hope by us filing this complaint that it will be looked into further and that it will be handled in the way that satisfies all general motor customers who have had to deal with this problem. Thank you.
- Bay Shore, NY, USA
Was at target one evening and noticed a sweet unusual smell coming from the Traverse. I took a look underneath the car and noticed pink substance dripping from the engine. Upon leaving target I noticed that the arm on the temperature gauge was higher than normal. I drove 40mph for a mile and the gauge shot up to the top. I was 25 minutes from home. I had to stop 6 times to let the engine cool down in order to make it home and I had all four of my kids in the car with me as well. It totally freaked them out. I had to rent a car for the weekend as I needed transportation to get around. I had a company that will come to your home to fix your car. Found out it was my fuel pump. After 4 hours of labor and $400 later it was fixed. Four months later, today May 10, 2013 as I'm driving home from work, the car begins to beep and the traction control light and ABS light comes on and service stabilitrak system and traction control off displays in the display window. It seemed as if it was hard to accelerate as well. This is the 2nd thing that is probably going to be fairly expensive to fix that has happened to this car. It is the weekend and now have to try and find a place to take my car and have it serviced. Seeing now that there have been several complaints with this specific component on the car, Chevrolet needs to recall this car and fix this. This is very dangerous and could cause an accident. I think it's ridiculous to have to continue to pay for things that continue to break down on this vehicle. I am a single parent and cannot continue to financially be able to do this.
- Frisco, TX, USA
The contact owns a 2011 Chevrolet Traverse. The contact stated that the vehicle experienced difficulty starting. The contact also stated that the vehicle lost power and stalled intermittently. The failure was experienced numerous times. The vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic test that was unable to locate a failure code. The vehicle was then test driven and the failure was duplicated. The dealer replaced the ground wires and the computer module, but the failure was not corrected. The vehicle was not repaired. The VIN information was not available. The failure mileage was 11,000 and the current mileage was 16,000..,.updated 05/15/12 * bf the consumer stated GM was taking the necessary steps to replace his vehicle. Updated 05/21/12
- Perrysburg , OH, USA
The heating and cooling lines going to the rear heating and cooling of vehicle are in direct line of anything kicked up from the from right wheel. Should these lines be crushed or broken open, a complete coolant loss will occur. These coolant should be shielded from road debris.
- Lansing, MI, USA
The vehicle always roll backs when you are stopped on a slope. This happens to me at all times when I am picking up kids from school and have a stop sign at a slope. The slope is not very steep and other car I have does not have this problem. Just bizzare that you really have to accelerate your way out, even then the car rolls back....almost hit another vehicle behind me.
- Laurence Harbor, NJ, USA
Call vibrates and suddenly came to a halt. Was able to move the car to shoulder. Prior to this I noticed the car was showing me a RPM indicator on 2 and 3 even when in parked condition, scary. Managed to get the car to dealership. Dealership advised that cylinder are misfiring, about 3 to 4 of them. Surprised that this can happen in less than 9 months of buying the car...
- Laurence Harbor, NJ, USA
Car shakes and vibrates when stopped at stop signs and lights. Car suddenly came to a completely halt. Was able to get help and move it to shoulder. Was able to start the car later in the day and drive to the dealer. Dealer mentioned that 4 cylinders are misfiring. Surprised that a car only 9 months old and with 11K miles would do that.
- Laurence Harbor, NJ, USA
- Waukee, IA, USA