really awful
Typical Repair Cost:
No data
Average Mileage:
8,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Dec 142016


  • Automatic transmission
  • 8,000 miles

My 2015 Chevy Traverse is a leased vehicle, I just had it serviced for regular maintenance (oil change ect..) about 2 -3 weeks ago. It only has 8000 miles on it. I dropped my son at school and pulled out to drive to work, when the vehicle suddenly started to feel like it wasn't going forward and started shaking side to side. There was a terrible smell like gas at first then another odor. Smoke started coming out of the back so I pulled over and shut the vehicle off. I had to have it towed to the dealer so I am at work (late) and awaiting the news. My gripe is how a relatively new car that has low milege and is clearly maintained can have an issue like this. Thank god I was not far from home or on a major highway with my children. The whole reason I lease a vehicle is because I believed a new vehicle would be safe for myself and my children.

Update from Dec 14, 2016: It is now 5-1/2 hours later. Englewood Chevrolet where I leased the vehicle is telling me it is possibly bad gas. I have gone to the same gas station in my town for 25 years, so does my husband for his work vehicles (3 vans). No problems ever before. The manager at the gas station said absolutely not he goes through 8,000 gal of gas daily/ no complaints.

- sndril, Tenafly, NJ, US