3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,132 miles

About These NHTSA Complaints:

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problem #18

Feb 012023

Traverse

  • miles
wHEN IT RAIN, WATER IS GETTING INTO MY CAR FROM SOMEWHERE. IT HAS KNOCKED OUT MY DASHBOARD AND MY RADIO NO LONGER WORKS.THE WATER GETS IN TO THE FRONT PART OF THE CAR AND END UP IN MY FRONT MIDDLE CONSOLE. NO BODY CAN TELL WHERE THE LEAK IS COMING FROM NOR EXPLAIN HOW IT GET IN THE MIDDLE OF THE CUP HOLDER AND FLOODING MY FLOOR AND SEAT. NOTHING IS SHOWING ON MY DASHBOARD OR THE MILES DISPLAYED. I NEED HELP TO STOP THIS DEFECT.

- Winston Salem , NC, USA

problem #17

Sep 012021

Traverse

  • miles
Car shutters when between 30-40 mph. Multiple other reports online with same vehicles claiming torque converter issues.

- Seymour, IN, USA

problem #16

Sep 262021

Traverse

  • miles
From almost the time it left the factory, the onboard navigation system included in this vehicle has contained out of date and dangerous mapping. Drivers should be warned not to rely on the system until proper updates are provided by the manufacturer. This is particularly dangerous in areas where new construction has altered entrance and exit points on highways. Countless attempts to work with the manufacturer to obtain an update have fallen on deaf ears. On a recent trip the outdated mapping recommended a 150 mile detour where none was ultimately needed.

- Spring, TX, USA

problem #15

Aug 212020

Traverse

  • 93,000 miles
Air conditioning system motor 'shredded' from the inside. Entire system needs to be replaced. Stopped producing cold air summer 2020.

- Hastings, MN, USA

problem #14

Jun 062020

Traverse

  • 58,635 miles
I purchased a used 2015 Chevy Traverse from a Chevrolet dealership with 58435 miles. Within 200 miles, the rear ac went out while driving to an air show in June 2020. I live in the southeast where temps can get very hot and humid quickly, and I have two young children. So now, my car has become a hazard to my children as I am not able to drive them anywhere when the sun is out. It is unimaginable to leave a child in a hot car, so what is the difference when Chevrolet has known about the ac issues in its vehicles for years!!! I'm tired of car manufacturers not taking responsibility for their shotty work! how, in good faith, can I drive my children in my car, in the southeast, with no ac? windows down doesn't work with small children and wind is blowing in their face on a highway or in traffic and there is no wind. When speaking to the dealership about getting it fixed, it is going to cost $1400 and they are aware this is an issue with these vehicles. However, the consmer now has to pay for a known faulty ac. Chevrolet has already issued an updated part! they know, and yet there is no recall. Having a manufacturer know about a faulty ac is a safety problem, for children. Period. And they need to do the right thing and own up to it. Just google known ac problems in 2015 Chevrolet Traverse. You'll see, it's not just the style and make of my vehcile, it's acadia, Buick and GMC vehicles.

- Mableton, GA, USA

problem #13

Jul 062020

Traverse 6-cyl

  • 112,000 miles
A week after the purchase, the car started to stall while driving and the ac went out. The dealer replaced the air compressor. About a few weeks later, the vehicle stopped wouldn't start. I took it back to the dealer and they claimed to have taken it to another repair shop and they deemed it an electrical issue. They claimed to have fixed it. I got the vehicle back and the very next day it started to smoke while driving and the ac went out again.

- Arlington, TX, USA

problem #12

Mar 052018

Traverse

  • 35,000 miles
When my vehicle is in idle or park the fan makes a ticking noise. I turn ac or heat up or down and the noise continues at times the noise is louder. Took it back to the dealer right after I bought it used and they told me I think it was the evaporator was empty so they refilled it after I paid my deductible for warranty. About a ya later I heard it again I went to a friends shop they told me the same thing he filled it and it's been about another year and it's making the noise again and it's the same issue. This happens mostly while driving but you do hear it while it is in motion. I looked this issue up and it seems to be a very big issue with this. My warranty is no longer valid now and I feel this issue is something is wrong with the vehicle and a recall should be looked into. What other issues is this causing to my vehicle.

- Simpsonville, SC, USA

problem #11

May 152019

Traverse

  • 36,200 miles
Ac started blowing hot air at 36K miles. Was sitting still in park when I noticed. My girls were crying and I got out and checked the rear vents. Sure enough, hot air. Front ac blows cold, but rear blows hot air and when it's 90+ degrees out and my 3 daughters are in the back sweating, one a newborn, I think that's pretty hazardous. You can't leave someone in a vehicle with the air off, let alone blowing hot air in the middle of full blown summer. From what I understand, "this is a common issue, but there has been no recall, and therefore Chevrolet, nor GM will have no part in helping with repairs and/or replacements". I'm disgusted, as, I have only had the vehicle under 4 months. My wife and I are literally heartbroken. We pour our lives into our jobs, and spending it on a newer vehicle that has no ac for our girls. This was part of why we got a Chevrolet, because of the renowned name. But dang, had I known this was going to happen, plus the issues I had after I got the vehicle home... I would have went elsewhere, put it that way

- Winter Haven, FL, USA

problem #10

Apr 302019

Traverse

  • 26,951 miles
A year ago, I went to perform the yearly inspection for this car and it failed the readiness test. This year was the same (ref. Nyvip2 record number [xxx]- facility-apple auto & truck -#7098325-phone [xxx]. it was suggested by the technician to run the vehicle for 70 miles at over 50 miles an hour steadily. I believe it should be a more efficient way to correct this situation without doing this. For safety reasons, doing this in New York is not an easy task. I need your help. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New York, NY, USA

problem #9

Nov 012018

Traverse

  • 60,000 miles
Everytime I put fuel in my 2015 Traverse.. the vehicle hesitates to start. It's a scary feeling when my 3 children are in the car, so I never pump fuel with my kids just incase I have to walk home.

- Saint Clair Shores, MI, USA

problem #8

Aug 312018

Traverse

  • miles
The air conditioner began emitting cold air on drivers side, and warm air on passenger side Aug 2018. Dealer said rear evaporator coil leaking due to corrosion. Car only 3 years old. Replacement parts $1,254 and replacement parts only guaranteed for 2 years. GM needs to use metal parts that don't corrode, as coil is located under the vehicle in front of the rear passenger wheel. Poor engineering as it will get lots of corrosive spray with no way to clean it as it is surrounded by a metal plate with small holes. This part should be enclosed somehow away from corrosive road spray. I think a recall is in order, and reimbursement from GM to me because of poor engineering design.

- Rochester, MN, USA

problem #7

Aug 142018

Traverse

  • 48,717 miles
As I was driving my car started to stutter and the engine light came on the traction control light and something about the stabilizer needs fixed, reduced engine power. Car stopped went into limp mode. Glad I wasn't in a car accident. I have read many people are having this issue and nothing is being done. We were in a city street. My car has 48717 miles on

- Douglas, WY, USA

problem #6

May 012018

Traverse

  • 67,000 miles
My airbag light remains on after having it fixed. My stabilitrac and traction control comes on randomly after having it fixed twice. Then being told it's a sensor that makes it come on, and they are having a hard to reproducing the issue at Chevy service center. It makes it difficult to accelerate and makes truck jerk. I have to pull over let the car reset, and then start driving again. Different conditions, and speeds, ever since December/January

- Jacksonville, FL, USA

problem #5

Apr 082018

Traverse

  • 36,048 miles
Vehicle doesn't turn off when key turned to off position and removed

- Evans, GA, USA

problem #4

Nov 112017

Traverse

  • 63,320 miles
Have a 2015, Traverse, with same problem that was recalled in earlier models. I thought after a recall, that the problem would be addressed. The lift gate on my daughter's vehicle hit my head and continued to close on me. I didn't attempt it, but it seemed as if it would have closed on me. I was attempting to get a folding chair from cargo area, while she was parked in my driveway.

- Pollock, LA, USA

problem #3

Sep 062017

Traverse

  • miles
This complaint involves the britax B safe 35 elite infant car seat and the red release button found on top of the seat where an infant's feet/legs rest. My daughter just turned 1 a few weeks ago and is able to release the straps in this car seat herself. She rests her feet on the red button and with the road movement of the car and her wiggling around, she is able to loosen the seat enough to get her arm out of the strap. It does not take much force whatsoever to push down on the button to cause the straps to loosen. This is the third time she has loosened herself from this seat. The button is fully exposed with no covering in an area that children rest their feet. After visiting several car seat retailers, I noted that britax B safe infant seat was the only car seat that did not have a covering over the release button. I have photos of those car seats if needed. Even britax's own convertible seats at least have a lip over the button to prevent children from releasing it. Every single car seat I came across either had the release button under the padding, had a plastic lip that extended over the button, or was positioned in a way that a child could not release it (much less an infant). This clearly seems to be a design and safety feature that was overlooked by britax. Britax customer service told me my daughter was too tall for the seat yet she falls under the height and weight requirements of 32 inches and/or 35 lbs. This is my 4th britax car seat purchase and I have been impressed with their brand up until now. The 3 other seats I own all have the release button under the seat padding where an infant/child cannot easily get to it. It was absolutely terrifying to know that my daughter was not safe in her car seat as I was driving around. We have since discontinued using this seat.

- Ladson, SC, USA

problem #2

Nov 012015

Traverse

  • 3,000 miles
Intermittent smell of fuel inside the car. This had happened multiple times and even 3rd row passengers (kids) can smell the fuel. This had happened on different locations with different speeds and fuel gauge. Refer to below. 10/2 3:50pm - 3/4 gas running at 40mph 10/13 4:48pm - 1/2 gas parked while engine idle 11/1 12:31pm - 1/4 gas running at 30mph

- Alexandria, VA, USA

problem #1

Sep 282015

Traverse

  • 10,500 miles
My wife was driving our 2015 Chevrolet Traverse 2lt in a construction zone at the speed limit. The vehicle abruptly shook side to side several times, then shut off engine power abruptly and lurched forward and back 5 times hard enough to throw her into the seat belt. About the lurching, she said it was like the car was trying to brake to a stop. She had a whole dashboard full of lights, and she saw a status message in place of the odometer that said something about the traction control turning off. She was in a construction zone without any shoulders, and couldn't immediately get off the road, but the engine power returned, so she took the first freeway exit and was able to stop the car. After she restarted the car, it seemed to be normal, so she drove it to the dealership for repair. The dealership said that it is working properly now, so they can't do anything.

- Scottsdale , AZ, USA