On Friday Jan.15, 2021 I drove to my son's house and parked my 2016 Chevy Traverse SUV outside my son's house at approx.12pm. No one was driving the car and the engine was not running. At about 6:45pm a car passing by noticed a fire on top of the hood on the driver's side of my SUV. The person knocked on the house door to let us know that the car was on fire. We called the fire dept. The fire dept. Was able to put the fire out with a fire extinguisher. The firefighter examined the scene and told me it was caused by the wiper motor. The police also did an investigation. Evidence technician said he did not see anything suspicious about the fire. We looked on line and saw that the 2016 Chevy Traverse has a recall for wiper motor fires. When I put in my VIN number they said my car was not part of the recall. I called Chevy and they told me I had to go through my insurance. My car had $3600 worth of damage and was towed to gerber collision where my car was repaired.

- Oak Lawn, IL, USA

Passenger side window exploded. We were driving on an open rural highway with no vehicles near us in the afternoon. The weather was about 75 degrees and sunny. All windows were up and the A/C was on. We heard an explosion which sounded like a tire blowing out and the passenger side front door window had blown out. When we pulled to the side of the road, you could see that the remaining parts of the window were angled outward slightly as if there had been pressure from inside the SUV pushing it out. Fortunately, very little glass came into the car as it was all blown outward. We were driving the speed limit on cruise control (70mph). As there were no nearby vehicles or people on the side of the road, road debris was not the cause of this. Also, a close review of the vehicle show no marks from any external debris.

- Orange, CA, USA

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 15V609000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the vehicle was at the dealer for six weeks awaiting repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Elton, PA, USA

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA campaign number: 15V609000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Fenton, MI, USA