10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,452 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
- Beaumont , CA, USA
Re: 2016 Chevrolet Traverse with 56,000 miles Feb. 2, 2021, I was returning home from running errands, pulled into the driveway and per my normal routine, rolled just past the garage door opening in order to back into the garage. When I applied the brake, the car accelerated independently to full throttle and jumped about 10 or 12 feet, sideswiped a tree at the curve in the drive and took out a 4X4 post holding my birdfeeder. I continued applying the brake but could not stop the car. By steering, I was able to miss another tree and drove into the back yard. The car was headed toward the barn about 50 yards away, but I was able to get the transmission into park. The air bags did not deploy when I hit the tree, and I was not injured. As this was on private property with no damage except to the car, a police report was not filed. Did $12,000+ in damages plus 4 wks to fix. The Chevy dealer from whom the car was purchased said they would have someone from GM to run a diagnostic. That was 2 wks ago and they still have my car but have done nothing as of yet.
- California, KY, USA
My vehicle was parked, then I started it up and three error messages were blinking: Service traction control, traction control off, and service stability traction. The light with vehicle and tire marks behind it was on as well. When I started to drive it would cut in and out like it was going to die. The rear instrument panel for ac/heat also gets extremely hot. The vehicle only has 52,000 miles on it.
- California, MO, USA
I had had this 2016 Traverse and it has 64000 miles. It has on several occasions flashed service traction control/service stabilitrac system. It happens outta nowhere. I've taken it in several times only to be told they can't find a code. It happens while driving down the road without warning cutting power to the engine. No reason for it to happen and it's not fixed. Seems to be a common GM problem. Needs to be fixed. This happens while driving down the road. On any street. This happened again today and has happened several times.
- Pittsboro, NC, USA
While driving my 2016 Traverse on the highway, the engine lost power and I received the stabilitrak warning, along with the ABS & check engine warning lights. I was on the interstate travelling across country when the car began to stutter, shake and with immediate loss of power, I struggled to steer of the main lanes and narrowly escaping a life-threatening crash.
- Albq, NM, USA
When driving on the highway the service stabilitrack light flashes along with traction control off and engine power reduced. The vehicle then slows to 25mph. This has happened several times and has gone away after I restart the car. This is a safety issue as I have almost been rear ended on a bridge with my daughters in the car. I ended up getting my car towed to the dealership yesterday. If you research this problem, it is a big issue. GM should be made to do a recall for this.
- Plymouth, MA, USA
While driving with no warning the check engine light comes in, the dash flashes service stabiltrak, traction control off and engine power reduced. The vehicle slows down to 25 mph and if you try to speed up it shutters and bucks. I have to pull over and return it off and then when turning it back on the check engine light stays on for about a day but other warning lights are gone. This has happened three times and I have almost been hit every time, because the vehicle just slows itself down to 25 mph with no warning while you are driving.
- North Conway, NH, USA
While driving our 2016 Chevrolet Traverse, without warning, the dashboard flashed a warning that the traction control and stabilitrak needed to be serviced. It also displayed that engine power was reduced and the vehicle immediately decelerated to 25 mph. The vehicle was traveling at over 70 mph on the freeway and we had to try to make it back over onto the right hand shoulder without someone plowing into us. Over the last two days, this has occurred four more times for no discernable reason. This issue is an extreme safety hazard as it can occur at any time, at any speed and the vehicle is immediately reduced to 25 mph. Chevrolet is highly negligent in addressing this problem. As I began researching this issue, I've found cases of this occurring in the Traverse and equinox models as early as 2011.
- Fort George G Meade, MD, USA
On 10/23/18, about 1-2 miles after exiting highway, I was driving when my traction control on appeared on my dashboard with engine light on, my vehicle started to shake like it was about to die and I could not accelerate any more. I went from 40mph to 10-15mph. I was turning left at a light and had to pull in to a parking lot and vehicle started shaking so much. It was difficult to maneuver the turns. Then the shaking just stopped. Turned my vehicle off and back on, traction control and engine light disappeared like nothing had happened. I drove but would not accelerate past 20 mph. Turned vehicle off for a while and everything was back to normal. On 10/30/18, vehicle was in motion again, traveling 40 mph, then traction control came back on with engine light, I slowed down to 20 mph again and was able to pull over before engine started to shake and or turn. Turned off the engine again, powered back on and it drove like normal again. This has happened twice to me with my children in my vehicle. Incident happened when pavement was dry, no debris on road, this is an safety issue, and I am grateful it did not occur on the highway while I was traveling 60 mph in morning traffic. Contacted GM where after explaining my issue to sue and she even stated it was a safety issue. Dealership stated that they could run diagnostics but if neither traction control on or engine light was on, may not read as to what the problem is and they could not get me in until 11/2/18.
- Arlington, TX, USA
Stabilitrack message comes on and reduced power for no reason. Loses power instantly and have to pull over. Turns back on and check engine light still on, but can drive as normal until I turn it off and who knows when it comes back. Several times has acted like it is stuck in 4th gear while in drive. Reverse is okay. Other times it has not started, at all. I brought it in and dealership said it was battery. Replaced it, then worked ok for couple days, then same problems started showing back up. Brought back in and code P2138 showed up indicating pedal position sensor. I replaced pedal and the issue of reduced engine power has not come back yet (3 weeks). Other issues have recently shown back up (not starting sometimes, stuck in 4th gear). I have had the car for just over a year (bought it from enterprise with 14,500 on it), and now have 71,000 miles and having way too many problems for it being all highway and driving it easy. Too many other people with same problems not to have it fixed/recalled by Chevy. I used to be a Chevy guy, now may move elsewhere.....
- Nevada City, CA, USA
The service stability track and traction control light still comes on all the time. I loose speed and the car bucks. Brought to Chevy and said they could see that I had a problem but did not tell the issue
- Hanson, MA, USA
Check engine light turned on, along with warnings: Service stabilitrak and engine power reduced while the car was in motion. Physical speed of car was reduced to 25 mph and could not accelerate over that speed.
- Chicago, IL, USA
Driving ability concern:car stops and after aceleration does not move. After pressing the pedal hard it begins to acerlerate. The dealer tried to fix it twice but it still had the same problem..
- Miami, FL, USA
12/21/16 first, I pulled out of driveway and the vehicle would only go about 1-2 miles an hour for several blocks...pulled over and put in park and revved the engine a little and pulled out again. It still wouldn't accelerate at first, then gradually picked up speed and rode the remainder without incident. On 12/22/16, one second I was parking my car in front of the store I work at, and was almost completely stopped with my foot on the brake, when all of a sudden the car lunged forward into the brick wall of the building. The airbag in the steering column deployed. The car bounced back and shut down I think). I reached up and turned the key off & L opened the door & the radiator was leaking onto the lot.. my knees were hurting really bad, both my hands were sore and my left arm. The car front was all damaged with part of the fender on the sidewalk. We called my husband to come and take me to get checked out because I thought I might have cracked both my kneecaps. We contacted our insurance company and they told us to have the car towed to our preferred body shop, which we did. The dr X-rayed my knees and determined they were not broken, just badly bruised. On Dec 26th, I went back to the dr because I started having some pain in my neck/shoulder and they did numerous tests, finding what they thought was a fracture in my neck. I had to wear a brace on it for a week, then more testing determined that what they saw was actually a previous injury that had never been caught. I need physical therapy on the neck issue. I have since found that there are several complaints of these cars suddenly lurching forward when the brake is applied, over a span of 7 years. I am not only thankful I wasn't injured worse, but that there wasn't a person in front of me when this happened. I am very concerned that it could happen again and the outcome could be much worse.
- Grand Island, NE, USA
The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle experienced a loss of acceleration and experienced a complete loss of power. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the sensors in the accelerator pedal needed to be changed. The vehicle was repaired however the service airbag warning indicator illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
- Lynn, MA, USA
Enterprise rented me the Chevy Traverse. I experienced the problem when I was backing out of a parking area off a dirt road. I'd been waiting for the car behind me to back out so that I could back out. The car was stationary, weather sunny and warm, middle of the day. I turned on the ignition, had my foot on the brake, put it into reverse and next thing I knew I was hurtling backwards. It felt like being sucked backward and there was nothing I could do to stop it. I smashed into the car behind me and it was terrifying both for me and, I'm sure, for the guy behind me who suddenly had this SUV crashing into the front of his car. He thought his car was totaled. The insurance companies are handling it, but I told both my insurance company and enterprise that I thought the Traverse had surged. I did eventually drive the vehicle back home (avoiding reverse as much as possible), and noticed when the car was in cruise control mode that same surge-feeling in drive when going up a hill--like it was going way too fast. Later, I saw online a complaint of a similar thing (reverse surge) happening with a 2009 Traverse. I don't think this car should be on the road, and the people handling the claim for enterprise say that it's not (which is good), but they just warned me that if their inspection doesn't show a problem with the vehicle, I could be liable for expenses since it has been pulled from their fleet. At this point, I've been waiting close to a month for this inspection, at which I was told I could be present, to be scheduled. Notes: I don't know exactly what the problem was so I checked each box that seemed likely. Also, only the other vehicle was towed.
- Brooktondale, NY, USA
- Crocker, MO, USA