Windshield defroster does not defrost 1/2 of the driver's side. Ice/snow remain completely intact. It has to be completely scraped and will finally start to clear when I continue to use washer fluid/wipers and inside of vehicle warms. This also happens when the outside temp drops and all window interiors fog/frost. This does not clear until interior warms completely. This could take 1/2 hr. Interior frost has to be scraped that leaves fog behind. I've had to drive all the way to work with windshield not clear. Dealer has checked multiple times. Tech detected that there is no defroster air flow to that side. Unable to correct. Was told entire dash would have to be removed and that repair is being denied under warranty. Pics show both sides after defrosting for 20 min.

- East Syracuse, NY, USA

The contact owns a 2017 Chevrolet Traverse. The contact stated that the sun roof exploded without warning. There were no injuries. The dealer (autonation Chevrolet northpoint, 2175 mansell rd, alpharetta, ga 30009, (770) 383-1536) provided a cost estimate for the sun roof glass replacement and stated that the failure was due to the environment. The manufacturer was also notified and recommended that the vehicle be taken to an independent facility to have the part replaced. The vehicle was not repaired. The approximate failure mileage was 23,000. The VIN was not available. Consumer stated warranty period is over and the repair was refused.

- Alpharetta, GA, USA

The contact owns a 2017 Chevrolet Traverse. While the vehicle was stationary, the sun roof exploded from the inside of the vehicle. There were no injuries. The vehicle was not diagnosed or repaired by a local dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000. The VIN was not available.

- Marietta, GA, USA