10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
20,725 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Feb 032022

Traverse

  • miles
UPON SLOWLY PULLING INTO A PARKING SPOT MY FOOT WAS ON THE BRAKE BRINGING THE VEHICLE TO A STOP WHEN THE RPMs SUDDENLY WENT UP AND THE VEHICLE LUNGED FORWARD STRIKING THE STONE WALL IN FRONT OF ME. THE IMPACT CAUSED BOTH MY KNEES TO MAKE CONTACT WITH THE STEERING COLUMN. THERE WERE NO WARNING LIGHTS. THE AIRBAG DID NOT DEPLOY AND THE ONSTAR DID NOT ACTIVATE ALTHOUGH THE IMPACT WAS SUBSTANTIAL. I EXPLAINED THIS BOTH TO THE DEALER AND THE INSURANCE COMPANY. I WAS TOLD A GM ENGINEER WOULD NEED TO INVESTIGATE THIS ISSUE. I HAVE FOUND NUMEROUS ACCOUNTS OF THIS ONLINE.

- Clifton Heights, PA, USA

problem #7

May 132020

Traverse 6-cyl

  • 38,540 miles
Driving on hwy with cruise control set to 72. I think I went to up cruise control to 75 when car sped up to almost 90mph despite me turning off cruise control and standing on brake. After of couple minutes the car slowed down. But I had no control over my vehicle's braking O the acceleration for at least 2 minutes.

- Brooksville, FL, USA

problem #6

Apr 172020

Traverse 6-cyl

  • 47,000 miles
This has happened several times the latest incident happened today. When I step on the brake, the car will start revving up suddenly and will lurch forward. It takes all of my weight on the brake to keep it from happening. I have almost hit a couple of cars in front of me and today it almost took me off the side of a road with a steep embankment. It is increasing in frequency. If it keeps happening, at the very least I am going to hit something or someone and at the worst I, my family, or an other individual will get hurt.

- Temecula, CA, USA

problem #5

Apr 042018

Traverse

  • 38,000 miles
I was driving down the road when suddenly I could not turn my wheel and then the car completely shutoff while in motion. I was on a city street.going straight. I was able to put on my hazards and then restarted the car. The dealership ran diagnostic tests and test drove it and could not replicate the problem and found nothing the matter with it. The car was purchased new and has less than 40,000 miles on it. This is a major safety hazard. Thankfully no one was driving right behind me or I would have been hit.

- Ponte Vedra Beach, FL, USA

problem #4

Mar 062018

Traverse 6-cyl

  • 7,800 miles
The contact owns a 2017 Chevrolet Traverse. While attempting to make a right turn into a parking space, the contact was uncertain if the vehicle independently accelerated or if she depressed the accelerator pedal. As a result, the vehicle crashed into a building. The front driver's side of the vehicle was damaged. The air bags failed to deploy. The contact was not injured; however, unknown injuries were sustained to an individual who was trapped inside the building due to the crash. The individual required medical attention. A police report was filed. The vehicle was towed to a body shop. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,800. The consumer stated the brakes were firmly applied when the motor revved up and went into the building.

- Atchison, KS, USA

problem #3

Jan 202018

Traverse

  • 22,000 miles
This has happened 3 times while driving down the interstate at 70mph. While driving all of a sudden my dash starts flashing traction control off & then flashes service stabilitytrac & my engine loses power and starts jerking kind of like your are running out of gas. This lasts until you stop and turn off the car for about 5 min then restart it. But it keeps happening when I get back on the interstate.

- Texarkana, TX, USA

problem #2

Jan 172018

Traverse

  • 4,460 miles
While driving the car into my garage it just started to speed up, I applied the brakes. But it did not stop and hit the wall.

- Jamesrown, OH, USA

problem #1

Jan 022018

Traverse

  • 8,000 miles
The contact owns a 2017 Chevrolet Traverse. After the accelerator pedal was depressed, it jammed while being operated at 20 mph. The contact alternated between depressing the floormat and the brake pedal and was able to regain control of the vehicle. The contact stated that the failure occurred without warning on three separate occasions. Pride Chevrolet (715 lynnway, lynn, MA) was contacted, but the failure could not be replicated. The manufacturer was notified and provided case number: 83744340968. The failure mileage was approximately 8,000.

- Revere, MA, USA